More

Featuring fresh takes and real-time analysis from HuffPost's signature lineup of contributors
Morra Aarons-Mele

GET UPDATES FROM Morra Aarons-Mele
 

Starbucks and Makeup: The Daily Ritual of the At-Home Worker

Posted: 03/23/11 04:41 PM ET

If I asked you if you work "mother's hours," what would come to mind?

It turns out "mother's hours" is a term of art used to refer to jobs that provide the flexibility around family priorities. It can mean working a compressed day, or working from home while making time to attend a kid's event during the workday. I'm sure it's been used with derision more than once. I don't care. I worked mother's hours before I had kids, and I'll do it after they leave home, I hope. It's how I function best.

Working at home gets a bad rap. People don't help when they use airquotes when talking about "working" at home, like they're really watching TV all day. If you do this, please stop. It doesn't help the millions of us who do work at home and do a damn fine job of it.

It's true some managers don't believe their people really work when they are at home, but the research shows the other extreme: people overwork. Ironically, in the digital age, many remote workers report they can't shut off. They may feel a need to prove they're actually working when they are home; they might even work more than they would at the office because they feel a need to overcompensate and thank their employer for "letting" them work from home.

Research from Northeastern University finds role transitions are especially challenging for people who work at home. Humans like to compartmentalize: We put work in one domain, and family in another. When you work at home, you will be in your home environment and you will face distraction during the day. A dirty kitchen, lonely cat, sick kid or leaky faucet can be your ruin if you let it. Working at home takes discipline and a keen sense of purpose.

When I tell people I work at home, they always ask me, "How do you make sure your kids don't bother you"? I always say, first, I have childcare. Working at home while you're watching the kids isn't working, unless you run a daycare. My colleague Leanne Chase has a good solution for her home office: "I have two signs for my daughter. She can't read yet, so I put a sign up. One sign has a smiley face - which means she can knock on mommy's door. There is also a smiley face with a cross through it, which means she has to go to the nanny or daddy unless there's a fire."

It's important to create what Dr. Jay Mulki calls "segmentation" when you work at home. You need the barriers between your work self and your home self. Many create rituals that allow for these barriers, even if they are symbolic. Why? Because in a world where work is undefined, we're creating, in the words of Northeastern University researcher Kim Eddleston, new "temporal, spatial and psychological boundaries" to manage the transition from home to work, even if we don't leave our home to begin work.

Recent research on remote workers and telecommuters brings all sorts of new rituals to light. For instance, if you don't commute into work each day, how do you make the transition to start your workday? For some, it's going out for a cup of coffee. Some complete the school run, then return home to work. I bet a lot of people walk the dog. I might start the day early, doing "check-in" work -- check my email inbox, review my schedule, do billing or administrative tasks -- while still in my pajamas or workout clothes. But I'll hold phone calls, writing or doing any serious thinking work until I am dressed in some semblance of grown-up clothes, and my face has to be made-up, or at least moisturized.

For many who hold "mothers' hours," there's an evening back-to-work ritual, as well. Put the kids to bed, log on. Watch the evening news, then pick up again.

Many of us, and not just mothers, structure a workday that meets our needs. But work is still work, and we're creating a new set of rituals to create a semblance of a workday with a beginning, middle and end. About a third of American workers have flexible schedules. Only 11 percent of wage and salaried employees currently work from home, but almost all employees would like the ability to occasionally work at home. Big companies like BlueCross Blue Shield are heavily investing in the at-home workforce, and then there's a whole "tribe" of people like me who work for ourselves and work at home. With mobile technology, the number of non-traditional information workers will only increase.

But even when you've forgone the traditional nine-to-five, a routine is important to most of us. Otherwise, work doesn't feel like work. And that's not always a good thing.

***

Thanks to the New England Work and Family Association for access to this research on engaging the remote and telecommuting workforce.

 

Follow Morra Aarons-Mele on Twitter: www.twitter.com/morraam

 
 
  • Comments
  • 6
  • Pending Comments
  • 0
  • View FAQ
Comments are closed for this entry
View All
Recency  | 
Popularity
05:59 PM on 04/03/2011
I also see how much more productive I am at home when I do go to my out of state home office for a week to work side by side colleagues. So much time is wasted it is crazy! I'll take my no commute, jam packed productivity in a short period of time over long drawn out days with too much distraction! To each his own but working alone in my house is my preference any day.
09:18 PM on 03/23/2011
I'm pretty sure that walking Rascal was never the ideal start to your work day...
08:45 PM on 03/23/2011
I find that I overwork too. I do mom hours - drop the kids off, work, pick the kids up, work some more, do the evening routine, work some more. It's hard to unplug. But I love working from home and I love what I do. Although, like KLM, it drives me insane that everyone from my kids' teachers to our neighbors assume that I don't "really" work!
04:47 PM on 03/23/2011
I work from home until about 3:20, then begin the kid thing: sports, homework, shuttle, MD appts, games, etc. The flexibility allows to work at home lets me earn some dough, further my career, and still mom my kids. All colleagues respect my work space and hours, but family and friends do not. They assume I'm home, and can always "work later." Doesn't happen like that. Ever.

And when I have an off-site meeting, friends/family equate that with "real work" as opposed to the faking it I do all day long. Getting a little tired of it frankly!

http://www.returntoworkmom.com/
04:16 PM on 03/23/2011
Morra displays terrific insight on this topic. Those of us who are lucky enough to have carved out a flexible work schedule that allows us to work from home, know that the work effort never stops. Kids, aging parents who need help, taking care of the home, bills, etc. are aside from the fact that we tend to put in far more than 40 hours per week into our careers as well. On our own schedule merely means awakening in the middle of the night to work because our minds can't stop, going back to work after dinner is made and the kids are settled, and still having a long work day while the kids are at school and beyond.To top it off, fully half of the workforce is now female and mothers have become the primary breadwinners in nearly half of the American families. Flexible work options are being adopted by many huge companies including: IBM, McGraw Hill, Wellpoint, Jet Blue, American Express, Cisco, Honeywell, Aetna, Hilton Hotels, At&T and the list goes on. Lawmakers here in the US are finally coming to grips with the fact that flexibility in the workplace is no longer an"if" it will come about, but rather a "when". The sooner the better!
photo
HUFFPOST BLOGGER
Morra Aarons-Mele
11:01 AM on 03/24/2011
Thank you- I rarely am cited for having insight so I'm very grateful!