iPhone app iPad app Android phone app Android tablet app More

Featuring fresh takes and real-time analysis from HuffPost's signature lineup of contributors
Naveen Jain

GET UPDATES FROM Naveen Jain
 

"Inliers": Why Non-Experts are Better at Disruptive Innovation

Posted: 07/18/2012 12:14 pm

Bestselling author Malcolm Gladwell says it takes 10,000 hours to become expert at something, whether it's playing the guitar, charting the stars or writing software code. In his landmark book Outliers: The Story of Success, Gladwell looks at why certain people are successful and postulates that, among other things, a combination of circumstances and the ability to become expert at something produces truly exceptional people and ideas.

That's an interesting thesis on the part of Gladwell, and perhaps true in yesteryear, but in today's world of growing exponential technologies, I beg to differ.

I believe that people who will come up with creative solutions to solve the world's biggest problems -- ecological devastation, global warming, the global debt crisis and distribution of dwindling natural resources, to name a few -- will not be experts in their fields. The real disruptors will be those individuals who are not steeped in one industry of choice with those coveted 10,000 hours of experience, but instead, individuals who approach challenges with a clean lens, bringing together diverse experiences, knowledge and opportunities.

And while experts will have a part to play in solving today's looming crises where incremental evolution is needed, I believe that non-expert individuals will drive disruptive innovation. Here's why.

Myopic Thinking

Sure -- there will always be a need for experts, who will continue to drive steady incremental advancements in fields such as biotechnology, environmental sciences, or information technology. But I believe that the best ideas come from those not immersed in the details of a particular field. Experts, far too often, engage in a kind of myopic thinking. Those who are down in the weeds are likely to miss the big picture. To my mind, an expert is in danger of becoming a robot, toiling ceaselessly toward a goal but not always seeing how to connect the dots.

The human brain, or more specifically the neo-cortex, is designed to recognize patterns and draw conclusions from them. Experts are able to identify such patterns related to a specific problem relevant to their area of knowledge. But because non-experts lack that base of knowledge, they are forced to rely more on their brain's ability for abstraction, rather than specificity. This abstraction--the ability to take away or remove characteristics from something in order to reduce it to a set of essential characteristics--is what presents an opportunity for creative solutions.

Innovation and Information in Abundance

I also believe that the value of expertise is diminished in a world dominated by two trends: the accelerating pace of innovation and the ubiquity of information. Today, technology moves at such a rapid pace that it is nearly impossible to keep up. With technological advances occurring at breakneck speed, expertise is obsolete within five to 10 years. Think of all the industries turned on their heads by Internet disintermediation, whether it was book and magazine publishing, the printing industry, the recording industry or retail sales, to name a few. MySpace rose and fell from grace as the world's leading social network in less than five years and pundits already question whether the era of Facebook, with its more than 900 million active users, is over.

The digital revolution has also meant a revolution in access to information. This puts more power and knowledge into the hands of non-experts. Open-source encyclopedias such as Wikipedia and search engines such as Google and Bing, which people can tap into anytime and anywhere via computers and smart phones, put a world of knowledge at our fingertips at a lower cost than ever before. Granted, they alone don't make us experts--but they give us access to information in abundance, giving us a greater base from which to "think big."

Some of the most inspiring and innovative minds I know are such disruptors. Take Elon Musk, a fellow trustee at the X-PRIZE Foundation. The South African-born engineer and entrepreneur has never hesitated to venture into new waters where he had no industry expertise but felt he could make a difference. The former founder of PayPal is now CEO and CTO of SpaceX, a private company sending cost-effective space launch vehicles and rockets into space, and is co-founder and head of product design at Tesla Motors, where he led development of the electric vehicle Tesla Roadster.

The goal must be to expand ourselves beyond one field of focus and use our improved access to information to solve the very real and extreme economic, environmental and resource challenges we face as an interconnected, global society. I believe the time is now, before our looming crises bring us to the brink of destruction, to embolden those disruptive individuals to help innovate our way out of the significant challenges our planet faces today.

This story originally appeared in our weekly iPad magazine, Huffington, in the iTunes App store.

 

Follow Naveen Jain on Twitter: www.twitter.com/Naveen_Jain_CEO

FOLLOW TECH
 
 
  • Comments
  • 35
  • Pending Comments
  • 0
  • View FAQ
Comments are closed for this entry
View All
Favorites
Recency  | 
Popularity
Page: 1 2  Next ›  Last »  (2 total)
02:34 AM on 07/22/2012
If you've read my earlier post about living in the sky, you maybe wondering as to the quality and seriousness of my thought, and intentions therein.

Or at least asked, how?

You don't have to take a deep breath or lay down but, this might work better if it were daytime and you were just coming in from, or soon having to go out into, the rain... Daytime is good but perhaps the most important thing is the rain though, nighttime against the window and the walls is good too.

There is a place, right there... where you are, where there is a sunny day, everyday. Broach this subject with someone who hasn't read this thread and they probably won't have a clue. And when they look at as though you've just proved something they've been thinking about you... say, “above the clouds.”

And it's true it's always a sunny day above the clouds. In the lower forty nine, three hundred and sixty-five days a year, sun up to sun down, a sunny day, as close to forever... as need be; always.

So, the whole thing about solar power, and, cloudy days...

Now I've shown you a little, of mine, and Occupy the Universe, (took my tongue out of my cheek on that one) is about moving humanity to what is called near space.

We should live in the sky, and, there is a sunny day everyday above the clouds.

Occupy the Universe.
11:17 AM on 07/19/2012
Is this the same Naveen Jain that the Seattle Times did an expose on a few years ago? "Dot-con job: How InfoSpace took its investors for a ride"

http://seattletimes.nwsource.com/html/businesstechnology/2002198103_dotcon1main06.html
12:11 PM on 07/20/2012
Yes and he has a new company called Intelius, which does some similar scammy things. He's trying to build it up and go public so it can collapse too...
10:28 AM on 07/19/2012
In the last century, books were written on anti-intellectualism. I guess this century will see similar books on anti-expertism.

Experts are useful. They are the real innovators. Don't hate them. Let your children to be one.
This user has chosen to opt out of the Badges program
photo
loki
cheap politicians for sale
09:23 AM on 07/19/2012
an author says it takes 10,000 hours, so that makes it true?

I recall for over a century people swore that humans only used 10% of their brain, because someone wrote it once. Now we know thats not true. Well, for some people thats not true..
photo
HUFFPOST SUPER USER
BarryS
07:50 AM on 07/19/2012
Usually it's management who squashes ideas. That's why startups are more innovative. Most of my career I was told no. Even after success I was told it was the wrong move. These are the true demotivated
HUFFPOST SUPER USER
realitytrumpsbull
Two 'alves of coconut!
12:33 AM on 07/19/2012
I think the problem is that 'experts', people with degrees and secure jobs, tend to end up being golf buddies, basically, with the folks that are well-entrenched into various sure things, and then they get entrenched themselves, and assume that there's 'nothing under the sun'. They're fat, they're happy, they think they've got it all nailed down, and then...some guy spills something on the stove by accident, trying to do something else, and gets remembered for inventing galvanization through an idiot accident. Just because people have alphabet soup behind their names and a 6-figure salary doesn't make em God's gift or omniscient etc. Larry the Tinkerer might be the first one across the line with the antigravity trying to rebuild a guitar amplifier, or something.
11:15 PM on 07/18/2012
What steve jobs expressed in 4 words (Stay hungry, stay foolish) took you a whole freaking article to express!!??
HUFFPOST SUPER USER
bacaja
10:40 PM on 07/18/2012
Well, the odds are about 7 billion to one in the non experts favor.
08:33 PM on 07/18/2012
While it is true that knowledge sometimes 'constrains' creativity, it's probably not reasonable to assume that it always does. Steve Jobs, and Bill Gates were pretty much beneficiaries of good ideas that were pursued with a passion and executed well at an appropriate time and in a suitable place, as was Mark Zuckerberg. These are all borderline inliers......Jobs deserves a lot more credit for also being a true innovator who somehow found and operated at the leading edge of technology and forced it to deliver what people wanted when no one else could see how to do it and still make money.

Larry Page, and Sergey Brin, on the other hand were true creative innovators who were also tech savy...........as were many others. It plays all ways. It's just rare, but fortunately a lot less rare than people who make millions without any innovation at all!
This user has chosen to opt out of the Badges program
photo
loki
cheap politicians for sale
09:27 AM on 07/19/2012
Steve jobs was a sales man for the Woz... Bill Gates was the sales man and organizer of someone Else's software. Remember, he didnt write DOS, he bought the original program from a fellow student, then had 11 buddies work on it while he sold IBM on it. ( gates and friends also lied to the gov to get food stamps and welfare so they could work on the programming and not have to find income) Jobs and Gates did a lot of things , innovation might not been a big part of it. Seeing someone elses innovation as a good idea and running with it, was.
08:00 PM on 07/18/2012
The various cabals of "experts" will continue to fight change; Globalization as advanced by the Neoliberals and Friedmanites has yet to die a natural death. The hydrocarbon interests will likewise suppress innovation.
07:32 PM on 07/18/2012
This post is not related to the article, but directed to HuffPo. It just occurred to me what I was looking at - this page is a visual assault that harkens back to the days of the old AOL (maybe the current AOL as wel, but I wouldn't know because I have intentionally not gone there in 10+ years...don't know wwhy anyone would...). In any case, back in the days when AOL would try and pull an aggregate of $500 CPM off of a page, essentially delivering zero value to the advertisers, this page looks as though AOL is applying their old tricks to what was once a valuable jounalistic website.

Arianna, why are you letting this happen???
08:12 AM on 07/19/2012
$
05:43 PM on 07/18/2012
As a non-expert, I would like to humbly offer my own example of disruptive innovation. Many diseases of the abdominal area (like colon cancer, rectoceles, GERD, diverticulosis, and others) have baffled the medical profession for decades. They are considered "western diseases" since they are pervasive in the western world and quite rare in the underdeveloped world.

Medical "experts" have attributed this discrepancy to dietary factors, specifically the amount of fiber in the diet. But all attempts to confirm this theory have failed. Recent studies on colon cancer and diverticulosis are the most prominent examples. But for the past 12 years, I have been advocating a different approach.

I have collected a wealth of evidence that the cause is the unnatural method of defecation and childbirth used in our society. This hypothesis is disruptive in many senses -- most notably in that it deals with a taboo subject. Rather than prolong this comment, I would invite readers to consider the thesis presented at http://www.naturesplatform.com/health_benefits.html . I am grateful to Naveen Jain for his innovative perspective on disruptive innovation.
photo
HUFFPOST SUPER USER
jabailo
(Participant) Texeme.Construct()
05:16 PM on 07/18/2012
If you build a baseball field, then those who can pitch, hit and catch become successful experts.

Until someone uses the field to grow pot.
photo
HUFFPOST SUPER USER
MS Ind
My micro-bio was empty.
04:17 PM on 07/18/2012
I somewhat agree. Logic would suggest that it makes perfect sense that an outsider would be more likely to introduce a disruptive innovation - an innovation that changes the direction or course of an industry. However, it is insiders that allow the change to take root. Without expert knowledge and acceptance, disruptive innovations are passed over in favor of the norm.
photo
HUFFPOST SUPER USER
satanlite
Liberal blogger
04:12 PM on 07/18/2012
This is just repackaging the "think outside of the box" maxim. Some people can, some can't. I've encountered people who are wholly incapable of thinking outside of the box or using imagination - and they are good professionals at what they do. They just can't get out of it and look at a different angle. The reasons are many. It's not worth trying to get them to change - I don't think they CAN change. Don't look to them for innovation.