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The Leapfrog Group

The Little Federal Agency That Could

Leah Binder | Posted 12.16.2016 | Business
Leah Binder

In the children's book The Little Engine That Could, a little blue engine hauls an improbably large trainload of toys and candy over a mountain while ...

The Real Hospital Experience Doesn't Come With a Mint on Your Pillow, But Should It?

Leah Binder | Posted 05.18.2016 | Business
Leah Binder

At the heart of the patient-centered care movement is dignity and respect -- for a patient to feel heard, safe, and informed. We can't do it with pillow mints alone.

Progress In Health Care Is Still "Excruciatingly Slow" Says Harvard Expert

Leah Binder | Posted 05.03.2014 | Business
Leah Binder

"You can be a hospital with a mortality rate that's twice as high as your neighbor's down the street, and the financial consequences of that are pretty trivial."

Hospital Lobbyists Aren't So Savvy in Dealing With Hospital Ratings

Leah Binder | Posted 01.26.2014 | Business
Leah Binder

Hospitals need to find more sophisticated approaches to this new era of consumerism and transparency. To understand the bankruptcy of their current strategy, think of it this way. Imagine that movie studio heads formed a committee and wrote a report denouncing all the film reviewers.

The Nauseating Mistake Hospitals Make and the $10 Fix They Scrimp on

Leah Binder | Posted 01.23.2014 | Business
Leah Binder

A few days ago, the Joint Commission issued a sentinel event alert on "Unintended Retention of Foreign Objects," also known by the acronym "URFO." Thi...

Stunning News On Preventable Deaths In Hospitals

Leah Binder | Posted 11.30.2013 | Business
Leah Binder

According to a new study just out from the prestigious Journal of Patient Safety, four times as many people die from preventable medical errors than we thought, as many as 440,000 a year.

Cracking Health Costs: Dave Ramsey-Style

Leah Binder | Posted 10.19.2013 | Business
Leah Binder

It's time we applied such common sense to healthcare spending, and a much-discussed new book does just that: Cracking Health Costs: How to Cut Your Company's Costs and Provide Employees Better Care, by Tom Emerick and Al Lewis.

What Laura Ingalls Wilder Could Teach Obamacare

Leah Binder | Posted 09.18.2013 | Business
Leah Binder

Thirty-two health systems in the United States are designated by the federal government as "Pioneer ACOs." Yesterday CMS, the agency that runs Medicare and Medicaid, announced that several of them are quitting as pioneers.