The diversity issue, which has topped industry priority lists for several years without visible results, took center stage at last week's 4A's Transformation Conference.
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Amid the discussion of profound advertising changes, the consumer is still at the center, still in control, still wants to be satisfied and respected and still will patronize those companies that are trustworthy and offer discernible value.
Follow Transformation 2010 live through our curated Twitter lists: speakers, attendees, and sponsors of the AAAA conference!
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