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Airline Industry

Frontier's Customer Service Has Miles to Go

Meredith C. Carroll | Posted 05.25.2011 | Denver
Meredith C. Carroll

"Forgetting that the idea of a sick baby on a plane seems borderline cruel -- what about your other passengers?" we asked politely. "We have rules," Britney repeated matter-of-factly.

As Airlines Cut Corners, Pilot Fatigue Could Run The Industry Into The Ground

DailyFinance | Bruce Watson | Posted 05.25.2011 | Business

On Wednesday night, Northwest Airlines (DAL) Flight 188, an Airbus A-320, overshot its destination by 150 miles before the pilots re-established conta...

Release 0.9: When 2.0 -- Adding the Fourth Dimension

Esther Dyson | Posted 05.25.2011 | Technology
Esther Dyson

With real-time information about customers' needs and vendors' offers, there's a widespread shift to make use of the opportunities for granularity and personalization of offers around location and time.

Flying And Food: A Bumpy Marriage At Best

Louise McCready Hart | Posted 05.25.2011 | Style
Louise McCready Hart

Parisian chef Raymond Olivier designed a flight-friendly meal for the French airline UTA in 1973. Dryness was overcome with his sauce-drenched French classics — coq au vin, veal in cream sauce and beef bourguignon. Today, you'll have to leave the land of pretzels and hot dogs to find a gourmet (read: edible) in-flight meal.

Southwest Airlines Seeks To Acquire Denver-Based Frontier

The Denver Post | Ann Schrader | Posted 05.25.2011 | Denver

Southwest Airlines confirmed today that it has submitted a bid to acquire Denver-based Frontier Airlines. Southwest's nonbinding initial bid of "a mi...

Antitrust Chief Facing Resistance From Obama Admin Officials Over Industry Crackdowns

New York Times | STEPHEN LABATON | Posted 05.25.2011 | Politics

President Obama's top antitrust official and some senior Democratic lawmakers are preparing to rein in a host of major industries, including airline a...

The End of the Age of Oil: Will It Be a Soft or Hard Landing?

Anis Shivani | Posted 05.25.2011 | Business
Anis Shivani

Reading Steiner's $20 Per Gallon makes us realize how contingent our way of life is, and how uncertain its future prospects are.

Airline Survey: Southwest, Continental Are Top

Yahoo! Finance | Joshua Freed | Posted 05.25.2011 | Business

MINNEAPOLIS (AP) -- Airlines are doing a better job of taking care of the passengers they still have, according to a new study. The increase came as ...

O'Hare Gate Changes Signal Shakeup, Increased Competition

Crain's Chicago Business | Greg Hinz and John Pletz | Posted 05.25.2011 | Chicago

A major shuffle is about to begin at O'Hare International Airport in which two airlines move in with new partners, potentially freeing gates for addit...

Fix the Airlines Instead of Bailing Out Wall Street

Don McNay | Posted 05.25.2011 | Business
Don McNay

I used to schedule an out of town trip then meetings the next day. Now I can't. I am not sure if I will get back or if I will get home exhausted and stressed.

Slapped by the Invisible Hand

Mike Papantonio | Posted 05.25.2011 | Business
Mike Papantonio

As Sullenberger continues to speak out, he should make it clear that all the pilots and crews who are still operating in the deregulated airline industry are truly heroes.

Reflections on Reconciliation: Paradox of Excess & Deprivation

Terry Leach | Posted 05.25.2011 | Business
Terry Leach

I wonder if Captain "Sully" Sullenberger's colleagues' pensions are secure. Somehow, I doubt it. Although airlines were the companies we used to loved to hate, airline employees are part of the family, too.

Airlines Faced Fewer Fines In 2008 Despite Traveler Troubles

Wall Street Journal | SCOTT MCCARTNEY | Posted 05.25.2011 | Business

The Department of Transportation's enforcement of airline rules dropped sharply last year with the total of fines levied against airlines and travel c...

Rapper Subdues Bomb Suspect on LAX Flight

Raymond Leon Roker | Posted 05.25.2011 | Politics
Raymond Leon Roker

According to his publicist, none other than Atlanta rapper Asher Roth was involved in detaining the man who just made a bomb threat on an Atlanta-to-L...

30 Airlines Will Fold Before Christmas

Blake Fleetwood | Posted 05.25.2011 | Business
Blake Fleetwood

The larger players Lufthansa, British, and American have access to the credit markets (and government help) and are using this opportunity to gobble up weaker, struggling competitors.

US Airways No Longer Serving Free Water

Wall Street Journal | Stephanie Chen | Posted 05.25.2011 | Business

Charging for checked luggage and legroom isn't enough for some carriers -- starting today, coach passengers flying aboard US Airways Inc. must pay for...

American Airlines And Delta Airlines Each Lose $1 Billion In One Quarter

New York Times | ABHA BHATTARAI | Posted 05.25.2011 | Business

Two major airlines reported quarterly losses of more than $1 billion each on Wednesday, reflecting the industry's struggle to cope with higher jet fue...

United To Lay Off 950 Pilots

Crain's Chicago Business | John Pletz | Posted 05.25.2011 | Business

United Airlines is planning to cut about 950 pilot positions, or about 14%, over the next 18 months as it grounds about 100 aircraft. United already ...

Northwest Airlines Slashing More Flights

New York Times | Micheline Maynard | Posted 05.25.2011 | Business

Northwest Airlines said Tuesday that it planned to eliminate more planes from its fleet, including Boeing, Airbus and McDonnell Douglas jets, by the e...

Summer Airfares Double, Triple, Quadruple

USA Today | Dan Reed | Posted 05.25.2011 | Business

The law of supply and demand is kicking in for airline passengers this summer -- and not in their favor. Despite a string of price increases this yea...

Continental Abandons Merger Talks With United

New York Times | Andrew Ross Sorkin and Micheline Maynard | Posted 05.25.2011 | Business

Continental Airlines said Sunday that it had abandoned merger talks with United Airlines and was planning to remain an independent carrier, a blow to ...

Each Major US Airline In Mega Merger Negotiations

Reuters | Jui Chakravorty Das | Posted 05.25.2011 | Business

American Airlines (AMR.N) has had early-stage merger talks with US Airways (LCC.N) and is in advanced talks for an alliance with Continental Airlines ...

Pilots No Longer Living The Dream

New York Times | Jeff Bailey | Posted 05.25.2011 | Business

Among the jobs little boys dream of -- policeman, fireman, bulldozer driver -- airline pilot long held the added virtue of satisfying grown-up dreams:...

House Investigates Airlines Industry's "Cozy" Relationship With FAA Regulators

CBS News | Posted 05.25.2011 | Business

A House committee will report the findings of its investigation into the Federal Aviation Agency's safety oversight Thursday and hear testimony from a...

Southwest's Quirky Ways Keep It Profitable

New York Times | Jeff Bailey | Posted 05.25.2011 | Business

Southwest Airlines, with a raucous corporate culture that is the exception in the grim airline industry, stands to look even wilder as some of its big...