At the end of the day, writers can't worry about what readers think, want or buy. We have one job, and one job only: to follow our passions and put words on the page, creating books that we, ourselves, feel proud to have written.
Ping Fu and I believe that irrational, angry, and personal attacks are not constructive. We stand on positive ground, with the support of people who know us and of reporters, reviewers, and bloggers who have actually read the book.
For Amazon, the system began with good intentions as a marketing device for books, but unintended consequences have made it both an unreliable and suspect platform. Worse, it has tempted the unscrupulous.
When I starting telling people I was going to have a book published, one of the most frequent questions I received was: "What name are you going to publish under?" The funny thing is, it had never even occurred to me to publish under any other name but my own.