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Apology Etiquette

Apology Etiquette: It's Never Too Late

Diane Gottsman | Posted 08.12.2013 | Business
Diane Gottsman

There is a "right" way to apologize, and there is a wrong way. The right way is to accept responsibility for your actions and remorsefully express your sincere regret for the damage done. The wrong way is anything other than a heartfelt apology.