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Bad Public Relations

7 Things Every Business Must Do When Responding to Online Reviews

Matthew Collis | Posted 06.25.2015 | Business
Matthew Collis

Let's face it, knowing how to properly handle and manage online reviews isn't just important, it's a must. 85% of customers read online reviews for local businesses and this number is likely to further increase.

The Wrong Way to Handle Negative PR in Social Media

Peter Friedman | Posted 02.27.2015 | Business
Peter Friedman

The number one rule of social media: Total transparency, total authenticity. Try to ignore, dismiss, delete, or control criticism, and customers will simply create their own forum.

How to Stop Pissing Off Reporters: VentureBeat Edition

Maggie Quale | Posted 09.28.2014 | Media
Maggie Quale

If you don't have the opportunity or bandwidth to write, request to sit down with a journalist -- completely independent of any other agenda. Ask them what their day is like, what their job entails, what makes a good story for them and so on.

How to Stop Pissing Off Reporters

Maggie Quale | Posted 09.21.2014 | Business
Maggie Quale

Anyone working in PR knows that one of the most challenging tasks is to balance the desires of the client with the actual news value of the information. This is where the "relations" part of media relations comes in.

Are PR People Lazy?

Marc Prosser | Posted 09.13.2014 | Small Business
Marc Prosser

I have been astounded by the lack of effort and follow through that I have seen from the PR firms startups and other more established firms have hired. From my experience, hiring a PR firm is a mistake, and companies should instead handle their PR internally.

Smaller Colleges and the Media: When Is Good News Newsworthy?

Dr. James J. Kelly | Posted 07.06.2014 | College
Dr. James J. Kelly

So, your team has been working its brains out to turn around your college's reputation, and earn the accreditation and positive attention it needs t...

No Surprises: BP Tries to Back Out of Their Responsibilities in the Gulf

Brian Young | Posted 10.12.2013 | Business
Brian Young

Two years after the spill, BP entered a comprehensive, multibillion-dollar settlement to compensate those affected by the disaster. In an unprecedented move, BP is now objecting to its own settlement.

Suggestion Box? What Suggestion Box?

Eric Yaverbaum | Posted 11.15.2011 | Business
Eric Yaverbaum

The days of dropping comments into a box are long gone. Now, someone can go right on Facebook or Twitter and be in charge of a company's brand. They can make or break how people perceive a company in a very short period of time.



Some Advice for Anthony Weiner

Stanley Bing | Posted 08.06.2011 | Politics
Stanley Bing

You're going about this thing all wrong. You've got to play the game that got you here. Up until now, you've been smart, funny and, to use perhaps an inappropriate word in this situation... cocky.

Another Tragedy in Tunisia Signals Again the Need for Change

David Nassar | Posted 05.25.2011 | World
David Nassar

Today, a 17 year old student in Tunisia, Ayoub al-Hamidi, walked into his principle's office and set himself on fire because he was being restricted f...

Blunder Bosses at BP

Diane Francis | Posted 05.25.2011 | Media
Diane Francis

The departure of BP's CEO, Tony Hayward, is hardly surprising and long overdue. Its new Chairman, Carl-Henric Svanberg, is likely headed for a pink slip. But their blunders were not just about the catastrophe in the Gulf.

The Dirt Is Out! Journos Tell What Makes Their Blacklist

Danny Wong | Posted 05.25.2011 | Media
Danny Wong

Ever wonder why your media contacts start ignoring your emails? Perhaps they are busy? Perhaps they aren't interested in your pitch? Have you ever considered that maybe you are on their Blacklist?

Eminem: On the Forefront of Public Relations

Tim Mihalsky | Posted 05.25.2011 | Media
Tim Mihalsky

Every PR practitioner needs to take some advice from Eminem. Eminem's honesty leaves no room for the media to question him or TMZ the opportunity to have an exclusive on what drugs he did.

Do PR Firms Makes Sense Anymore?

Grant Cardone | Posted 05.25.2011 | Media
Grant Cardone

Why do I, as a client, have to go seek out a PR firm -- why don't they find me? Wiley Publications, a 200-year-old book publisher, found me here on Huffington Post and asked to publish my next book.

Top Ten PR Blunders of 2009

Rich Robinson | Posted 05.25.2011 | Media
Rich Robinson

For some this was, as Queen Elizabeth might say, "annus horribilis" -- a horrible year. For the rest of us, it was another lesson in public relations crisis management.

PR 101: Dustin Lance Black Lawsuit Over Leaked Sex Pics

Bil Browning | Posted 05.25.2011 | Entertainment
Bil Browning

Milk screenwriter Dustin Lance Black is suing the website that published pictures of the writer having sex with an ex-boyfriend. This is an incredibly bad idea.

Its 10 O'Clock, Do You Know Who Your City Is?

Mike Doyle | Posted 05.25.2011 | Chicago
Mike Doyle

Is this just one more misguided civic attempt to whitewash--here meant very literally--the public portrait of the city being displayed to the International Olympic Committee in order to win the 2016 Olympic Games?