Across the United States, people have been reacting to the dire economic circumstances with extreme acts, including bank robberies, murder, and suicide.
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What have they done to update their policies to better protect and inform their staff? I'm a former banking industry executive who survived home invasion, kidnapping, hostage and bank robbery.
What is missing from bank robbery training is the post trauma element that will educate employees about the emotional toll these types of incidents most likely will have on them.
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