I'm sure you've met him, or her. That person who says he'll finish the project tomorrow, but tomorrow never comes. Or the person who promises to call as soon as she gets home, but you never hear from her.
Certain things your children do can really push your buttons. Things you never expected to drive you crazy suddenly cause extreme discomfort and annoyance. And then you react, and that comes with a whole slew of emotions and behaviors.
Psychologists, well-meaning intellectuals, and exasperated teachers will claim that the class clown is a disruptive, annoying problem-child who is disguising deep emotional pain by acting like an amateur comedian just to get attention.
As I see it, there are only three big mistakes (not 300 tiny ones) that will completely torpedo your financial future. These three mistakes are almost impossible to reverse -- especially once they become habits.
If you want your employees to be output-focused, be output-focused with them. If you want them to be kind but firm, be kind but firm. If you want them to make clear decisions and stand by them, make clear decisions and stand by them.
So here's the dilemma: When is acting being professional? When is acting being phony? I want to help leaders learn how to be great performers, but I never believe that they should be phonies. How can I, as a coach, understand the difference?
'Nudging' -- intentionally designing our environments to make certain decisions more likely than others -- can be an effective and ethically sound tool to help people make better decisions for themselves and for society at large.
Trust your child. Really, just try it. Trust that he or she is doing the very best they possibly can under the circumstances. They are calling none of the shots. They have few rights and zero power. Not to mention their still-developing brains and emotional instability.