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Best Buy Customer Service

'Still Basically Sucks'

Slate | Matthew Yglesias | Posted 09.20.2013 | Business

Best Buy is having a moment. Many observers wrote off the retail electronics chain as Circuit City and Borders liquidated and Barnes & Noble shrank. B...

When Did The Customer Stop Being Right?

Ann Brenoff | Posted 10.15.2013 | Fifty
Ann Brenoff

We are now living with an entire generation of disinterested store clerks, rude waiters, indifferent cable company operators and medical office staffs who frankly don't give a damn whether you ever cross their employer's doorway again. Does Best Buy really wonder why it's in bankruptcy? (Hint: Shoppers hate you.)

Buy 1 iPad, Get 4 FREE

The Huffington Post | Meredith Bennett-Smith | Posted 12.07.2012 | Money

Who says big-box electronics wholesalers don't have heart? On Wednesday, Cosumerist posted the story of a company slip-up that turned into a holiday s...