iOS app Android app

Box Stores

Remember Customer Service? Me Neither

Ann Brenoff | Posted 03.06.2012 | Fifty
Ann Brenoff

Businesses today pacify their bottom line by hiring cheap and inexperienced labor and skimping on staff training. As a result, customer service is a quaint custom of the past and retail stores today don't realize that they are shooting themselves in the foot for short-term profitability.

As Retailers Cut Back CIties Confront 'Ghostboxes'

AP | JAMES MacPHERSON | Posted 05.25.2011 | Business

BISMARCK, N.D. — Hundreds of anxious shoppers watched as city officials used power saws to cut 2-by-4s during Home Depot Inc.'s ribbon-cutting c...