I think a lot of young people just don't understand that good conversation requires reciprocation. Here are some tips for anyone who wants to improve their art of conversation. My advice focuses on business encounters, but could be helpful for nearly any situation.
More and more people spend a large chunk of their time engaged in the digital world when a meaningful and authentic conversation -- one that builds a trusting relationship -- lies outside the screen of a smartphone.
The biggest worry of all should be the most important person in the room. The reaction of that one person to your presentation is probably going to be the biggest factor in whether or not your presentation will be successful at accomplishing your goal.
Great leaders communicate their drive, passion and commitment not simply in their rhetoric, but embody them in the tones of their voices, through their body language, in the very sinews of who they are.
1. Communicate issues and propositions, not personal attacks. Personal attacks will immediately push them into a defensive and confrontational mode and they will not be inclined to agree to anything you have to say.
Connecting and bonding with others trumps conflict. I've found that even the best fighters -- the proverbial smartest guys in the room -- can break their addiction to being right by getting hooked on oxytocin-inducing behavior instead.