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Business Communication

Don't Ditch Your Business Cards

Jeffrey Sharlach | Posted 09.16.2014 | Business
Jeffrey Sharlach

Think business cards are a thing of the past? Don't give up that increasingly rare chance for person-to-person interaction. And don't worry about coming up with something to say: you can always reflect on how amazing it is we're still handing one another small pieces of paper in 2014.

No More Phones in Meetings?

Erin Donley | Posted 09.02.2014 | Business
Erin Donley

This is a controversial topic because some companies allow everyone to email, text, or leave for a call during a meeting. There are no rules of discernment in place. I believe the problem starts there.

Seek First to Understand

Joanne Lang | Posted 07.25.2014 | Business
Joanne Lang

Have you made a decision recently without being open and honest with the person you're judging? Have you asked their opinion and been open to listening... really listening to hear and understand, not just listening to respond or talk?

Since I Never Heard Back From You

Erin Donley | Posted 08.23.2014 | Business
Erin Donley

Anger is one of the easiest emotions to access. Some of us even look for an excuse to go there. "Since I never heard back" gives people permission to beat themselves up and unleash their silent rage.

10 Tips to Enhance Your Vocal Leadership

Arthur Samuel Joseph | Posted 07.29.2014 | Business
Arthur Samuel Joseph

Great leaders communicate their drive, passion and commitment not simply in their rhetoric, but embody them in the tones of their voices, through their body language, in the very sinews of who they are.

3 Stupid Things Leaders Shouldn't Say

Dianna Booher | Posted 07.27.2014 | Business
Dianna Booher

"Don't take this personally." "Don't come to me with a problem -- unless you have the answer." "We need to talk about that sometime." If you've ever uttered these comments, reconsider.

Worst Email of the Week

Erin Donley | Posted 03.19.2014 | Business
Erin Donley

An email arrived from a friend who runs a business course for entrepreneurs. Her new sessions start this week. "Hi Erin. I noticed your article about...

5 Tips to Communicate Authentically in Business

Nicole Dash | Posted 02.02.2014 | Business
Nicole Dash

From an email to a newsletter to a Facebook status update or tweet, the way your choose to communicate matters.

Finding a Solution for the FYI Culture

Eli Bronner | Posted 01.23.2014 | Business
Eli Bronner

Because variance in speed used to indicate the urgency of a message, the advancement in mobile technology has also eradicated the old system of prioritizing enterprise communications.

Say What You Mean & Mean What You Say

Dr. Patty Ann Tublin | Posted 12.31.2013 | Business
Dr. Patty Ann Tublin

In our professional and personal relationships, how many times have we said to ourselves: "Damn, I wished I hadn't just said that"? But we did and now we have to face the music.

How Words Can Divide Us

Erin Donley | Posted 12.25.2013 | Business
Erin Donley

Have you noticed how we allow certain words to divide us as people? Some say this is a core issue that inhibits progress in business.

Renewing Vows with Your Work

Erin Donley | Posted 01.23.2014 | Business
Erin Donley

Do you remember the moment when your dream career or your chosen future asked for your hand in marriage? Did it kneel down gently and profess its love? Did it grab the back of your neck and say, "Stop screwing around, we need to do this now!"

Shift The Focus To Your Workforce

Sharat Sharan | Posted 11.30.2013 | Small Business
Sharat Sharan

Your employees' communication styles were likely honed by a variety of converging factors, including their academic and professional careers and whatever innate tendencies they were born with. Given this complexity, it's important for you to use the communications tools and methods employees prefer in order to optimize impact and results.

Who Gets Back to Me?

Roger Wright | Posted 11.04.2013 | Business
Roger Wright

Besides the question, "When will I find work?," is there any question more important to someone searching for work, than "Who gets back to me?"

Magic Words Chapter Three: Telling Your Story

Dennis Welch | Posted 10.29.2013 | Business
Dennis Welch

We live in a two-dimensional world much of the time. Websites are in many cases replacing brick-and-mortar stores, and texting has replaced real conversation and interchange. But here's what I believe: we have not changed as people.

Requests That Gain Respect

Erin Donley | Posted 08.28.2013 | Business
Erin Donley

Have you ever been asked to do something nicely, yet the way the request was made kind of turned you off... or made you not want to comply? The skill...

5 Seconds to Better Looking Documents: Get Un-centered

Spencer Critchley | Posted 03.28.2013 | Business
Spencer Critchley

In five seconds, you will be creating better-looking documents: Five, four, three, two -- Stop centering your text! -- One. There, now your documen...

Your Brain Is Hooked on Being Right

Judith E. Glaser | Posted 05.04.2013 | Small Business
Judith E. Glaser

Connecting and bonding with others trumps conflict. I've found that even the best fighters -- the proverbial smartest guys in the room -- can break their addiction to being right by getting hooked on oxytocin-inducing behavior instead.

10 Ways You Make Yourself (And Everyone Else) Miserable

Posted 10.26.2012 | Small Business

By Jeff Haden, visit Inc. Happiness--in your business life and your personal life--is often a matter of subtraction, not addition. Consider,...

8 High-Impact Collaboration Opportunities

Carl Wiese | Posted 08.08.2012 | Business
Carl Wiese

Collaboration technology has maximum impact when it addresses your top business priorities. Below are eight of the most common areas where collaboration solutions are delivering results.

Speaking Up Takes Confidence, Candor and Courage

Ron Ashkenas | Posted 11.16.2011 | Business
Ron Ashkenas

Whether you are a subordinate or a manager, the key is to take some sort of action to increase the candor and flow of dialogue in your organization.

Influencing Consumer Behavior: How to Train Your Customers

Matt Cohen | Posted 05.25.2011 | Business
Matt Cohen

Although it explains user-centric product design, The Design of Everyday Things refines thinking about issues that go far beyond the stated scope of the book: It changes how you think about marketing.

Your Speeding Ticket: A Lesson In Workplace Communication

Edward Muzio | Posted 11.17.2011 | Healthy Living
Edward Muzio

The way you start your interactions is powerful. If you can find a way to begin with information, rather than with a question, your chances of useful exchange increase considerably.

The 4 Most Dangerous Letters in Business

Mark Goulston, M.D. | Posted 11.17.2011 | Healthy Living
Mark Goulston, M.D.

When sending email, people's brains, bodies and minds are keyed to interaction not with a person but with a machine. Thus, they easily say or do things they wouldn't normally do with a person.

Men and Women Think Differently - This is Good

Marcia Reynolds | Posted 11.17.2011 | Healthy Living
Marcia Reynolds

Women multitask better than men. Men focus better than women. This affects how we process and communicate our ideas and plans.