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Business Communication

Writing Without Bullsh*t: An Interview with Josh Bernoff

Phil Simon | Posted 09.05.2016 | Books
Phil Simon

The state of business writing is generally dismal today. If I had a nickel for every poorly written article or blog post I've seen, I'd have quite a few nickels. Passive voice, horrible jargon, and run-on sentences make much if not most text confusing at best and downright inscrutable at worst.

25 Business Buzzwords That Irritate Your Colleagues [Infographic] BUSINESS INSIGHTS

Reuben Yonatan | Posted 08.09.2016 | Business
Reuben Yonatan

We've all used business buzzwords. Many of them are so common that they may have even become part of our daily vocabulary. But what are they actually communicating? The problem with buzzwords is that most are overused, cliched, and unclear.

What Game of Thrones Can Teach Us About Communicating at Work

Karen Frankola | Posted 05.11.2016 | Business
Karen Frankola

What is the most powerful weapon in Game of Thrones? Daenerys' dragons? Melisandre's black magic? The Starks' direwolves?

Will Chat Bots Become Your New Best Friend?

Daniel Burrus | Posted 04.20.2016 | Business
Daniel Burrus

Here in 2016, great content alone is simply not enough. The combination of an authentic, relatable voice and conversations with your audience are poss...

What Your Leadership Expert Won't Tell You

David Dye | Posted 04.01.2016 | Business
David Dye

If you're a frontline leader or middle level manager, I want to address what I believe to be one of the most important aspects of your workplace leadership -- and yet, most leadership experts won't share this with you.

Communicating: You Have the Right to Remain Silent

Jeffrey Sharlach | Posted 03.28.2016 | Business
Jeffrey Sharlach

Sticks and stones may indeed break your bones but was it ever really true that "words will never hurt you?"

Why the "Perfect Life" Isn't Always Good for Your Health And What You Can Do to Change It.

Sharon Rossignuolo | Posted 03.11.2016 | Women
Sharon Rossignuolo

The Perfect Picture Successful career woman (award-winning manager in a huge multinational company no less!) Mother of two children who wouldn't lo...

Communicating: Building Consensus - The Art of Successful Disagreement

Jeffrey Sharlach | Posted 03.01.2016 | Business
Jeffrey Sharlach

You're in the midst of a business meeting listening to an idea you think is completely the wrong approach. You're about to speak up but you remember ...

Primaries: The Cereal Aisle of American Politics

Mike Bonifer | Posted 02.15.2016 | Politics
Mike Bonifer

Let the voters vote! Most of us aren't going to change our political positions or our voting decisions between now and November.

Communicating: Making Your Case to Employees

Jeffrey Sharlach | Posted 02.09.2016 | Business
Jeffrey Sharlach

Whether you're the President of the United States making an address to the nation or a business manager writing an announcement to his employees, when you have news to deliver there's one key choice at the outset: should you state the decision first and then explain the reasoning or build up to your decision, making the case as you go along?

Adopting a Startup Mindset

Daniel Burrus | Posted 01.14.2016 | Business
Daniel Burrus

Salesforce is another example of a company that actively promotes innovation. In fact, they've been recognized by Forbes as the Most Innovative Company for the past several years.

How to Write Fast & Well, Part 2: Know What the Heck You Mean

Spencer Critchley | Posted 09.23.2016 | Business
Spencer Critchley

The most important question to ask yourself is the simplest: "What the heck am I actually trying to say?" As, it happens, this also is one of the hardest questions.

That'll Do, Pig: If You Care About Excellence, Stop Over-Praising

Spencer Critchley | Posted 09.08.2016 | Business
Spencer Critchley

In a meeting of nonprofit leaders the other day, I heard an executive praise some recent work done by his staff as "amazing" and "incredible." I hear this kind of thing so often that, normally, it hardly registers -- it's become the equivalent of someone saying "thank you."

When Email and Texting Are Insufficient: An Interview with the Phone Lady

Phil Simon | Posted 08.24.2016 | Business
Phil Simon

I long for the days of in-person conversation. Isn't that preferable to interminable email torrents and emoticon-laden exchanges of text messages? It turns out that I'm far from the only one with these types of thoughts. 

4 Reasons to Choose Internet Fax Over Traditional Fax | Posted 07.21.2016 | Business

Faxing important documents is still a vital and necessary part of many business practices, and with technology making almost everything available online, fax has not been excluded from that.

Communicating: Are Your Employees Afraid to Say What They Think?

Jeffrey Sharlach | Posted 06.03.2016 | Business
Jeffrey Sharlach

The management meeting is coming to close. "Everybody on board with this?" you ask. "Any questions or concerns?" They nod in agreement to the first one. By the time you've gotten to the second question, most have already pulled out their phones to check email.

Communicating: Be Clear About the Why

Jeffrey Sharlach | Posted 05.18.2016 | Business
Jeffrey Sharlach

"Keep Off the Dunes" read the no-nonsense signs along the beach. And yet you can see the footprints of those who didn't, oblivious to the fact that if everyone did the same that would be end of the dunes and the protection from the sea they provide.

Communicating: Um, It's Okay to Say "Um"

Jeffrey Sharlach | Posted 05.05.2016 | Business
Jeffrey Sharlach

A business presentation is not a public speech. It's not theater. You don't need to get every sentence delivered perfectly.

Be Thanked for Running a Great Meeting

Matt Abrahams | Posted 06.28.2015 | Business
Matt Abrahams

It is possible for meetings to be effective and efficient. In fact, you can actually structure and run meetings that people are excited to attend. But it takes preparation, a smooth preamble, and effective paraphrasing.

Will Robo-Writers Put Humans Out of Work?

Karen Frankola | Posted 05.25.2015 | Business
Karen Frankola

Data-driven topics like finance and sports are the sweet spot for these robo-journalists. They use algorithms and natural language generators to create articles which are virtually indistinguishable from those written by humans. Can you guess which of these story leads was written by a machine?

Book Excerpt: Message Not Received

Phil Simon | Posted 05.07.2015 | Books
Phil Simon

Business communication is broken, and it's high time that we fix it. A glut of e-mail and jargon make it nearly impossible to understand what's going ...

Stop Guessing About the Best Way to Talk to Your Team

Karen Frankola | Posted 04.20.2015 | Business
Karen Frankola

On average, employees check their email 36 times an hour or nearly 300 times a day. The typical information worker loses more than two hours of productivity a day to interruptions and distractions.

Helping People Doesn't Mean Pleasing Them

Erin Donley | Posted 03.14.2015 | Business
Erin Donley

In my communication trainings, I often ask "if you could find out how others perceive your words, would you want to know what they think?" In most cases, they say yes. But what if you learned that your attempt to uplift, inspire or keep the peace wasn't actually helpful or appreciated?

Why Traditional Comms Fail to Engage

Peter Fuda | Posted 01.18.2015 | Business
Peter Fuda

Every organization knows that to be successful they need to engage their people. That's why so much time and energy is spent on communication. Yet des...

The Key to a Successful Presentation Most People Ignore

Jeffrey Sharlach | Posted 01.07.2015 | Business
Jeffrey Sharlach

The biggest worry of all should be the most important person in the room. The reaction of that one person to your presentation is probably going to be the biggest factor in whether or not your presentation will be successful at accomplishing your goal.