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Business Etiquette

How to Follow Up After a Job Interview

Diane Gottsman | Posted 07.24.2015 | Business
Diane Gottsman

If you have ever wondered how to follow up on a job interview or potential business opportunity while coming across as a true professional and not a pest, you are not alone.

Social Media Manners: Responding to Online Customer Complaints

Diane Gottsman | Posted 07.21.2015 | Business
Diane Gottsman

If your business has a social media presence, it may only be a matter of time before someone issues a complaint online. Handling the situation in a mannerly fashion can take the sting out of negative feedback and lead to improved client relationships.

Business Etiquette: Making a Strong Introduction

Diane Gottsman | Posted 07.14.2015 | Business
Diane Gottsman

Anytime we meet a person for the first time, or reconnect with someone at a social function or business event, an appropriate greeting sets the tone for the exchange. The manner in which you say "Hello" creates an opportunity for someone to form an immediate impression.

Job Interview Etiquette

Diane Gottsman | Posted 07.07.2015 | Business
Diane Gottsman

Whether you are a new college graduate or seasoned executive changing fields after a successful career, job interview etiquette is a major factor when it comes to landing the position. No matter how impressive your resume, the first impression is extremely crucial in the hiring process.

5 Things to Do Before Leaving the Office for Vacation

Diane Gottsman | Posted 06.26.2015 | Business
Diane Gottsman

The key to a relaxing summer vacation is taking the time to leave your work life in order. The ultimate goal is to have systems in place so business continues smoothly in your absence, your vacation won't be interrupted unnecessarily, and you can return from your trip and back to the office without skipping a beat.

Client or Friend? How to Successfully Mix Business and Pleasure

Diane Gottsman | Posted 06.23.2015 | Business
Diane Gottsman

While many of us have clients that also travel in the same social circles, things can get complicated when we become too close to people who are not actually our good "friends," or we unintentionally begin to take advantage of existing contacts.

The Stupid Emails You Need To Stop Writing

Sajeel Qureshi | Posted 06.19.2015 | Business
Sajeel Qureshi

Most people maintain their inbox a lot better than they maintain their personal or family lives. Unfortunately, our inboxes have been polluted by horrible messages and unnecessary communication. Do you find yourself writing these six types of emails?

How to Recover When You Overshare

Diane Gottsman | Posted 05.22.2015 | Business
Diane Gottsman

Yes, we've all done it. Made a comment that we wish we could immediately retract but as one of my favorite sayings goes, "You can't unscramble an egg." Try as you might, it's often difficult to recover from a verbal misstep. Or worse, an entire conversation you wish you could retract!

Business Etiquette: The Benefits of Gratitude & Simple Thank-You Guidelines for Professional Contacts

Ciara Pressler | Posted 05.21.2015 | Small Business
Ciara Pressler

Etiquette rules may dictate that you have one year to send a wedding gift, but when it comes to business gratitude, your communication must be nearly instantaneous.

How To Efficiently Work From Home: Etiquette Do's And Don'ts

Diane Gottsman | Posted 05.12.2015 | Business
Diane Gottsman

A strong case can be made for taking the extra time to plan your day and supercharge your success. Here are my etiquette suggestions for proficiently working from a home office.

10 Ways to Make the Best First Impression at Your Summer Internship

Sandy Malone | Posted 05.07.2015 | Business
Sandy Malone

Are you starting a summer internship soon? Hopefully, you've been accepted for one of the positions you applied for in your chosen field, and you're getting ready to shift your focus from academia to the business world because that's what getting practical experience in your chosen career field is all about.

Guanxi: Your Super Business Card in China

Kim Dramer | Posted 05.05.2015 | Business
Kim Dramer

When you leave your company, your guanxi follows you. The guanxi you have built up in China is yours to keep. Your guanxi is a network of relationships, trust and goodwill among people that you have built up over the years.

Office Etiquette: 8 Destructive Workplace Personalities

Diane Gottsman | Posted 06.27.2015 | Business
Diane Gottsman

Routinely, participants in my corporate etiquette training sessions identify the following undesirable work styles that are all but guaranteed to stunt career growth.

Business Etiquette: How to Accept a Professional Compliment

Diane Gottsman | Posted 06.07.2015 | Business
Diane Gottsman

Accepting professional praise doesn't have to be awkward. Here are some tips for receiving an honor with grace and humility.

Strategies for Saying No: When and How to Turn Down Opportunities

Brian Honigman | Posted 06.01.2015 | Business
Brian Honigman

While opportunities are great and often hard to come by, an equally important skill for entrepreneurs is learning how to discern between the opportunities that are worth pursuing and those that are not.

Business Etiquette: 6 Questions to Ask at a Job Interview

Diane Gottsman | Posted 05.24.2015 | Business
Diane Gottsman

Most job seekers spend a great deal of time preparing for the interview, anticipating how they will answer questions while looking confident and self-assured. But, the process works both ways.

How to Change Service Providers Without Burning Bridges

Diane Gottsman | Posted 05.20.2015 | Business
Diane Gottsman

We tend to form special bonds with those who provide personal services to us, whether they're physicians, hair stylists, personal trainers or financial advisers.

Social Media Etiquette for College Students and Young Professionals

Diane Gottsman | Posted 05.11.2015 | Business
Diane Gottsman

The effects of social media are never more than a click away and everything you do can potentially be captured for the entire world to see.

Business Etiquette: Handling Office Distractions

Diane Gottsman | Posted 05.09.2015 | Business
Diane Gottsman

Think of how productive we could be if it weren't for the many distractions buzzing around us in our workspaces. While we can't eliminate all of the things that interrupt us throughout the day, we can manage a surprising number of them.

Business Etiquette: How to Handle Professional Rejection

Diane Gottsman | Posted 05.03.2015 | Business
Diane Gottsman

We've all been turned down at some point in our careers and overcoming the rebuff with grace is a leadership skill best acquired through firsthand experience. The good news is that a "no" is often just a step in the direction of a future "yes."

8 Ways to Navigate a Business Meal

Jacqueline Whitmore | Posted 04.25.2015 | Business
Jacqueline Whitmore

Don't place your cell phone on the table and then glance down at it every time it pings or vibrates. Silence your device and keep it out of sight until you leave the restaurant.

Business Etiquette: Touching in the Workplace

Diane Gottsman | Posted 04.21.2015 | Business
Diane Gottsman

What may be appreciated by one employee as an authentic gesture to connect may be rebuked by another. The golden rule when it comes to touching an employee is "hands off.

Hugging Etiquette: The Dos and Don'ts of Showing Affection In the Workplace

Jacqueline Whitmore | Posted 04.20.2015 | Business
Jacqueline Whitmore

Hugging and touching someone, especially in a business setting, can oftentimes be misconstrued and lead to controversy or confusion. Before you go in for the big hug, consider the following seven tips.

Ask the Etiquette Expert: 7 Steps to Changing Your Career

Diane Gottsman | Posted 03.29.2015 | Business
Diane Gottsman

Look the part. One of the first changes I made was swapping out my leather tote for a conservative, oversized briefcase. A friend had one similar and I decided to treat myself. The choice was a style disaster. A successful look depends on developing your own personal taste.

Travel Etiquette: How to Use a Flight Delay to Your Advantage

Diane Gottsman | Posted 03.18.2015 | Travel
Diane Gottsman

No one wants to spend any more time in an airport than necessary. But, if you find yourself waiting for a delayed flight, there are ways to maximize your unscheduled downtime.