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Business Etiquette

8 More Business Etiquette Tips

Amy Arndt | Posted 11.23.2015 | Business
Amy Arndt

It's been nearly two years since I wrote a list of 8 business etiquette tips. Since that time, I'm fairly confident I have all but stopped workplace n...

Five Ways to Professionally Disagree in Business

Diane Gottsman | Posted 11.18.2015 | Business
Diane Gottsman

Most of us strive to be team players, getting along with colleagues and contributing to a harmonious atmosphere at work. That said, there will be times when we disagree with someone else's opinion in the office.

How to Write a Thank You Note That Shines

Diane Gottsman | Posted 11.02.2015 | Business
Diane Gottsman

I am often asked if I consider a handwritten thank you note outdated. My answer is a resounding NO. Taking the time to send a note is a polite way to show appreciation, acknowledge an act of kindness, congratulate a job well done, or recognize someone for their continued loyalty.

How to Be a Better Listener

Diane Gottsman | Posted 10.09.2015 | Business
Diane Gottsman

Listening with intention is not always an easy task. In our daily lives, we are full steam ahead with demanding schedules, tasks, to-do lists and family obligations. We often do not take the time to process a person's entire message before responding.

Job Search Etiquette: Interviewing While Employed

Diane Gottsman | Posted 10.05.2015 | Business
Diane Gottsman

While in the market for a new job, you will always appear to be a stronger candidate when you are a valued asset to a team - even if it is a team you plan to leave. Arriving to an interview "unemployed" may raise a red flag and potentially pose some cause for concern.

Dealing with a Difficult Client: When to Call It Quits

Diane Gottsman | Posted 09.25.2015 | Business
Diane Gottsman

While it is admirable to strive for client-pleasing service, there may come a point where your company is better served by ending a difficult business relationship. Firing a problematic client offers some advantages.

Basic Etiquette Questions No. 4: Test Yourself!

Lisa Mirza Grotts | Posted 10.06.2015 | Style
Lisa Mirza Grotts

Does the napkin go in your lap the minute you take your seat?

Five Ways to Succeed in Business

Diane Gottsman | Posted 09.15.2015 | Business
Diane Gottsman

Everyone has their unique talents. For example, I am not interested in understanding how my computer works or what I need to do in order to fix it when my screen goes black.

8 Steps to an Engaging Elevator Speech

Diane Gottsman | Posted 09.08.2015 | Business
Diane Gottsman

Because you never know when or where you might meet a prospective client or referral, it pays to be ready with a simple and compelling reply, often referred to as an "elevator speech."

Job Etiquette: How to Survive a Layoff

Diane Gottsman | Posted 09.16.2015 | Business
Diane Gottsman

In work, as in life, the only certainty we have is change. If your company downsizes and you find yourself without a job, there are a few steps to consider as you plan for your next opportunity.

Recovering from a Professional Lie

Diane Gottsman | Posted 08.25.2015 | Business
Diane Gottsman

Slip-ups such as missing a deadline or running late to an important meeting happen to even the most seasoned executives, but what sets a true leader apart is their ability to own up to the fault and put safeguards into place for the future.

Commonly Misused Phrases in Business and Their Real Meaning

Diane Gottsman | Posted 08.17.2015 | Business
Diane Gottsman

I recently heard a well-known speaker continuously use the term "flush out" when what he really meant was "flesh out." When we confuse our words, it weakens our message.

Nailed It: 5 Ways to Finish Your Internship Strong

Nick Bailey | Posted 08.11.2015 | College
Nick Bailey

Whether your experience was great, less than great or somewhere in between, you've got one last chance to nail it this summer.

11 Ways to Master the Art of the Email Introduction

Quora | Posted 07.31.2015 | Business

Email introductions are a poorly understood art and are often done too hastily without careful thought. Making introductions the right way can be the best way to help two people and create a lot of value. But doing it wrong can make one of the parties look bad and can alienate one or both parties from you.

7 Ways to Hone Your Business Hospitality Skills

Jacqueline Whitmore | Posted 07.28.2015 | Business
Jacqueline Whitmore

In some way, we all entertain for business at different times in our lives. It may be as simple as inviting a coworker into your home for a cup of coffee and a snack, inviting a visiting colleague to share a sandwich and soda in your office, dining with your boss at a nearby café, or treating a client to a cool beverage at the nineteenth hole after a round of golf.

How to Follow Up After a Job Interview

Diane Gottsman | Posted 07.24.2015 | Business
Diane Gottsman

If you have ever wondered how to follow up on a job interview or potential business opportunity while coming across as a true professional and not a pest, you are not alone.

Social Media Manners: Responding to Online Customer Complaints

Diane Gottsman | Posted 07.21.2015 | Business
Diane Gottsman

If your business has a social media presence, it may only be a matter of time before someone issues a complaint online. Handling the situation in a mannerly fashion can take the sting out of negative feedback and lead to improved client relationships.

Business Etiquette: Making a Strong Introduction

Diane Gottsman | Posted 07.14.2015 | Business
Diane Gottsman

Anytime we meet a person for the first time, or reconnect with someone at a social function or business event, an appropriate greeting sets the tone for the exchange. The manner in which you say "Hello" creates an opportunity for someone to form an immediate impression.

Job Interview Etiquette

Diane Gottsman | Posted 07.07.2015 | Business
Diane Gottsman

Whether you are a new college graduate or seasoned executive changing fields after a successful career, job interview etiquette is a major factor when it comes to landing the position. No matter how impressive your resume, the first impression is extremely crucial in the hiring process.

5 Things to Do Before Leaving the Office for Vacation

Diane Gottsman | Posted 06.26.2015 | Business
Diane Gottsman

The key to a relaxing summer vacation is taking the time to leave your work life in order. The ultimate goal is to have systems in place so business continues smoothly in your absence, your vacation won't be interrupted unnecessarily, and you can return from your trip and back to the office without skipping a beat.

Client or Friend? How to Successfully Mix Business and Pleasure

Diane Gottsman | Posted 06.23.2015 | Business
Diane Gottsman

While many of us have clients that also travel in the same social circles, things can get complicated when we become too close to people who are not actually our good "friends," or we unintentionally begin to take advantage of existing contacts.

The Stupid Emails You Need To Stop Writing

Sajeel Qureshi | Posted 06.19.2015 | Business
Sajeel Qureshi

Most people maintain their inbox a lot better than they maintain their personal or family lives. Unfortunately, our inboxes have been polluted by horrible messages and unnecessary communication. Do you find yourself writing these six types of emails?

How to Recover When You Overshare

Diane Gottsman | Posted 05.22.2015 | Business
Diane Gottsman

Yes, we've all done it. Made a comment that we wish we could immediately retract but as one of my favorite sayings goes, "You can't unscramble an egg." Try as you might, it's often difficult to recover from a verbal misstep. Or worse, an entire conversation you wish you could retract!

Business Etiquette: The Benefits of Gratitude & Simple Thank-You Guidelines for Professional Contacts

Ciara Pressler | Posted 05.21.2015 | Small Business
Ciara Pressler

Etiquette rules may dictate that you have one year to send a wedding gift, but when it comes to business gratitude, your communication must be nearly instantaneous.

How To Efficiently Work From Home: Etiquette Do's And Don'ts

Diane Gottsman | Posted 05.12.2015 | Business
Diane Gottsman

A strong case can be made for taking the extra time to plan your day and supercharge your success. Here are my etiquette suggestions for proficiently working from a home office.