iOS app Android app

Business Etiquette

Business Etiquette: 6 Questions to Ask at a Job Interview

Diane Gottsman | Posted 03.24.2015 | Business
Diane Gottsman

Most job seekers spend a great deal of time preparing for the interview, anticipating how they will answer questions while looking confident and self-assured. But, the process works both ways.

How to Change Service Providers Without Burning Bridges

Diane Gottsman | Posted 03.20.2015 | Business
Diane Gottsman

We tend to form special bonds with those who provide personal services to us, whether they're physicians, hair stylists, personal trainers or financial advisers.

Social Media Etiquette for College Students and Young Professionals

Diane Gottsman | Posted 03.11.2015 | Business
Diane Gottsman

The effects of social media are never more than a click away and everything you do can potentially be captured for the entire world to see.

Business Etiquette: Handling Office Distractions

Diane Gottsman | Posted 03.09.2015 | Business
Diane Gottsman

Think of how productive we could be if it weren't for the many distractions buzzing around us in our workspaces. While we can't eliminate all of the things that interrupt us throughout the day, we can manage a surprising number of them.

Business Etiquette: How to Handle Professional Rejection

Diane Gottsman | Posted 03.03.2015 | Business
Diane Gottsman

We've all been turned down at some point in our careers and overcoming the rebuff with grace is a leadership skill best acquired through firsthand experience. The good news is that a "no" is often just a step in the direction of a future "yes."

8 Ways to Navigate a Business Meal

Jacqueline Whitmore | Posted 02.23.2015 | Business
Jacqueline Whitmore

Don't place your cell phone on the table and then glance down at it every time it pings or vibrates. Silence your device and keep it out of sight until you leave the restaurant.

Business Etiquette: Touching in the Workplace

Diane Gottsman | Posted 02.19.2015 | Business
Diane Gottsman

What may be appreciated by one employee as an authentic gesture to connect may be rebuked by another. The golden rule when it comes to touching an employee is "hands off.

Hugging Etiquette: The Dos and Don'ts of Showing Affection In the Workplace

Jacqueline Whitmore | Posted 02.18.2015 | Business
Jacqueline Whitmore

Hugging and touching someone, especially in a business setting, can oftentimes be misconstrued and lead to controversy or confusion. Before you go in for the big hug, consider the following seven tips.

Ask the Etiquette Expert: 7 Steps to Changing Your Career

Diane Gottsman | Posted 03.29.2015 | Business
Diane Gottsman

Look the part. One of the first changes I made was swapping out my leather tote for a conservative, oversized briefcase. A friend had one similar and I decided to treat myself. The choice was a style disaster. A successful look depends on developing your own personal taste.

Travel Etiquette: How to Use a Flight Delay to Your Advantage

Diane Gottsman | Posted 03.18.2015 | Travel
Diane Gottsman

No one wants to spend any more time in an airport than necessary. But, if you find yourself waiting for a delayed flight, there are ways to maximize your unscheduled downtime.

I Never Said You Were Beautiful'

Ulli Appelbaum | Posted 03.15.2015 | Business
Ulli Appelbaum

Six simple words that seem harmless, but six words that can give your sentence six very different meanings, some positive some neutral and some negative, depending on which word the reader chooses to emphasize:

5 Business Email Etiquette Faux Pas

Diane Gottsman | Posted 03.14.2015 | Business
Diane Gottsman

It would be nice if we all received an immediate reply, but the reality is our message is probably one of several that have not been opened. The person may be out of the office, in a meeting or simply prioritizing their responses.

Office Etiquette: Nine Ways to Strengthen Work Relationships

Diane Gottsman | Posted 03.05.2015 | Business
Diane Gottsman

Channel your burst of New Year's enthusiasm by investing some time in building relationships with those you interact with on a daily basis. Your positive energy may have a ripple effect as your acts of kindness inspire others to do the same.

Staying Productive At The Office During The Holiday Season

Diane Gottsman | Posted 02.07.2015 | Business
Diane Gottsman

Downtime used well will help you when the holidays are over, and business gets back to its normal hectic pace. Tackle these tasks during the slower time and be ready to start fresh in the busy New Year.

How to Make a Powerful First Impression

Diane Gottsman | Posted 01.07.2015 | Business
Diane Gottsman

It takes only seconds for others to form an opinion of us when we meet them for the first time. What they initially see becomes their own personal version of the truth, and it can be hard to change a first impression.

8 Ways To Stay Composed Under Pressure

Diane Gottsman | Posted 11.04.2014 | Business
Diane Gottsman

When times get tough at the office, we often turn to those unflappable, grounded people who seem to be capable of handling any situation. What's their secret to appearing confident regardless of the pressure?

Mutual Selection Process

Jodi R. R. Smith | Posted 12.29.2014 | Business
Jodi R. R. Smith

There are times when events come full circle. After a recent MBA program on Professional Protocol, a young man stayed afterwards to ask a question. ...

Business Etiquette: 10 Office Pet Peeves

Diane Gottsman | Posted 12.28.2014 | Business
Diane Gottsman

If you spend most of your week in an office environment, you probably know that working closely with colleagues can be a productive, rewarding experience. You also know that their quirks, bad habits, and thoughtlessness can slowly drive you insane.

Business Etiquette: The Correct Way to Respond to a Verbal 'Thank You'

Diane Gottsman | Posted 12.21.2014 | Business
Diane Gottsman

Two simple words, "no problem," in response to a "thank you," may be chipping away at your customers' goodwill. The service person who replies with this response almost certainly means to acknowledge the "thank you" and is essentially saying "you're welcome." Still, many customers are offended.

Business Etiquette: How to Stay Motivated at a Job You Dislike

Diane Gottsman | Posted 12.14.2014 | Business
Diane Gottsman

If you are currently in a job that is hard to get excited about, it's important to find ways to keep your head in the game.

How to Introduce a Speaker

Diane Gottsman | Posted 12.07.2014 | Business
Diane Gottsman

A well-executed introduction establishes a speaker's credibility, piques the interest of the audience, and creates an environment for an impactful speech. The following tips will help you confidently introduce a speaker at your next event.

Business Etiquette: Why You Need an Exit Strategy

Diane Gottsman | Posted 11.09.2014 | Business
Diane Gottsman

There are no guarantees that you will keep your current job indefinitely. Being prepared with an exit strategy, even if you're not actively looking, will be one less thing you have to worry about in the event you find yourself suddenly without a job.

No More Phones in Meetings?

Erin Donley | Posted 11.02.2014 | Business
Erin Donley

This is a controversial topic because some companies allow everyone to email, text, or leave for a call during a meeting. There are no rules of discernment in place. I believe the problem starts there.

Office Etiquette: Oh &*#%...Did I Say That? Cursing in the Workplace

Diane Gottsman | Posted 10.26.2014 | Business
Diane Gottsman

If you find yourself peppering your language with profanity at work, it's time to clean up your act. A recent survey by CareerBuilder found that 81 percent of employers have doubts about the professionalism of those who curse at work.

Professionalism Behind the Wheel

Diane Gottsman | Posted 10.13.2014 | Business
Diane Gottsman

The way people handle themselves behind the wheel of a car can say a lot about how they conduct themselves in business. Our driving behaviors often reflect not only how we approach life, but also how we deal with others on a day-to-day basis.