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Business Strategy

The Coming AI Wars

James Canton | Posted 02.09.2017 | Technology
James Canton

If you accept that business is always evolving, learning and changing then you won't be surprised by this forecast. Think ultimate velocity. Think the...

#FredinChina: Is Didi to blame for a disruptive ride-hailing market?

Fred Raillard | Posted 01.31.2017 | Technology
Fred Raillard

I'm Fred Raillard, Creative CEO, Co-founder and Creative Chief Officer with Farid Mokart of FRED & FARID, an independent creative boutique network bas...

Enterprise 4.0: The Top 10 Tech Trends That Will Transform 2017

James Canton | Posted 01.30.2017 | Business
James Canton

If you are like me you are running hard to keep up with the latest innovations in tech, what's next for business and how the enterprise will navigate ...

#FredinChina: Tencent looks to challenge Apple with cloud-based apps you can use without downloading

Fred Raillard | Posted 01.18.2017 | Technology
Fred Raillard

I'm Fred Raillard, Creative CEO, Co-founder and Creative Chief Officer with Farid Mokart of FRED & FARID, an independent creative boutique network bas...

Ten Lessons from an Overnight Software Success

Henry Albrecht | Posted 01.12.2017 | Business
Henry Albrecht

(and by overnight, I mean ten years) At the Limeade 10th Anniversary party an employee asked me: "Can you tell us the top 10 things you've learned i...

Innovation Velocity: Memory-Driven Computing Could Transform our Global Future

James Canton | Posted 12.09.2016 | Business
James Canton

The end of the year is a good time to both be thankful and to remind us all that we face a future of immensely complex challenges. These challenges we...

Woo, Wow, and Win: Stewart and O'Connell on Designing Customer Delight

Nell Minow | Posted 12.02.2016 | Business
Nell Minow

In their new book, Thomas A. Stewart and Patricia O'Connell explain the art, strategy and vital necessity of building customer service into the fundam...

I Don't Need No Stinkin' Coach!

Amy Smalarz | Posted 10.26.2016 | Business
Amy Smalarz

This is not a phrase uttered by an aspiring athlete. Not a phrase uttered by a professional athlete... Or professional musician... Or aspiring arti...

5 Ways New Product Managers Learn on the Job

Brian de Haaff | Posted 10.23.2016 | Technology
Brian de Haaff

There is no shortcut to becoming a successful product manager. Like any major accomplishment, it takes time and practice. If you are a new product man...

What Is an Unfair Competitive Advantage?

Quora | Posted 10.13.2016 | Business

What is unfair competitive advantage? originally appeared on Quora - the knowledge sharing network where compelling questions are answered by people w...

The Importance of Asking Questions

Janet Odgis | Posted 09.07.2016 | Business
Janet Odgis

In order to ensure that a project achieves its unique vision, a client must get involved and participate on a frequent basis. But when the time comes ...

3 Reasons to Treat Your Business Like Your Dream Car

Michelle Renee | Posted 09.07.2016 | Business
Michelle Renee

I was driving down Interstate 5 over the weekend. I looked over to my left and flying by me was a sexy, beautiful jet black Maserati. I grew up w...

3 Customer Experience (CX) Learnings... From a Chef

Sarah Deane | Posted 09.01.2016 | Business
Sarah Deane

When it comes to experience design, I love learning from other industries. Since achieving an emotional connection with humans is really the very core of experience, the learnings, applications and methodology of experience design can be easily translated between a variety of industries.

Donald Trump's Four Steps to Success Could Be His Undoing

Michael J. Parker | Posted 08.05.2016 | Politics
Michael J. Parker

Whatever you think of the current election, the Trump strategy is worth taking a look at, because it has been both Trump's key to success but also the source of his currently declining poll numbers. Trump has rewritten the rules, but also authored the guidebook on how to potentially defeat him.

3 Direct Strategies to Drive More Traffic to your Online Store

John Rampton | Posted 08.03.2016 | Business
John Rampton

If you own an online store, you are not alone. In fact you are one in over 10 million. With so many options to choose from, how do you make sure your e-commerce platform is chosen over the others? While there are many strategies that can be implemented, there are a few that are tried and true. Use these 3 strategies that will surely drive more traffic to your online store if utilized correctly:

It Doesn't Happen Often, But Jeff Bezos Is Getting One Important Thing Wrong

Quora | Posted 08.01.2016 | Business

What are Jeff Bezos' biggest mistakes as CEO of Amazon? originally appeared on Quora - the knowledge sharing network where compelling questions are an...

Successful Entrepreneurship In Today's Environment

Nezha Alaoui | Posted 07.26.2016 | Business
Nezha Alaoui

Entrepreneurship starts with an attitude that applies to all shapes and sizes of businesses. An important part of entrepreneurship is thinking, there are certainly some powerful tips that will help one grow to be successful in today's competitive environment.

All Models Are Wrong, Some Are Useful

James Clear | Posted 07.26.2016 | Healthy Living
James Clear

Even the best models of the world are imperfect. This insight is important to remember if we want to learn how to make decisions and take action on a ...

Common Pitfalls and Considerations When Evaluating Experiences

Sarah Deane | Posted 07.21.2016 | Business
Sarah Deane

With the ever-increasing popularity of focus on the Customer Experience, we are seeing a rise in the number of companies who are incorporating some form of experience evaluation for their concepts and prototypes during their creative process, in an effort to rapidly iterate and support better decision-making.

A Perpetual State of Positive Paranoia

Randy Pennington | Posted 07.19.2016 | Business
Randy Pennington

Some leadership "gurus" tell you that positive self-talk and motivational encouragement will equip you to ward off the fear and distrust. I suggest a different approach - you should adopt and exist in a perpetual state of positive paranoia.

The Best Way to Make Employees Hate You

Alex Charfen | Posted 07.18.2016 | Business
Alex Charfen

There's simply no way around it. If you want a constructive company, one that grows around you and benefits everyone involved, you have to understand...

Evolving Branding: The Pokemon Go Phenomena

Nicholas Marlin | Posted 07.15.2016 | Business
Nicholas Marlin

In times when there's so much that can pull us all apart, things like Pokemon Go bring people together. These fans have evolved in the way they interact with brands, and smart brands evolve with them.

Brand Triage - Rescuing Your Brand When You Become "The Bad Guy."

Ken Carbone | Posted 07.14.2016 | Business
Ken Carbone

Fifteen billion dollars! Ouch! That's a painful penalty for even a global automotive giant like Volkswagen. The news of the US government's suit against the car company, brought for deliberately misleading customers about fuel efficiencies on their diesel-powered vehicles, was a chilling wake up call for companies in any regulated industry.

Women Are Upgrading the Leadership Rules

Jennifer Love | Posted 10.13.2016 | Business
Jennifer Love

"Leadership is an action, not a position." Donald McGannon If you check the Oxford Dictionary, leadership is defined as "the action of leading a grou...

How do External Variables and Customer Service Affect Brand Experience?

Sarah Deane | Posted 07.11.2016 | Business
Sarah Deane

The airline and travel industries have been vocal about a renewed focus on the Customer, as more and more come to realize that creating an experience ...