I chat with cashiers, visit with bank tellers, and linger at the Farmer's Market to talk with the friendly folks who barter their goods for my cash. For me, the exchange of serious business is better with real human interaction.
The world these days is in need of a good story like Howard's. You might not be able to change the world, but you can definitely leave an impact in your own small surrounding. Kudos to the power of community that is bringing us the good stories that we are constantly striving for.