Read More: Chatter, Nancy Colier, Silence, Presence, Cell Phone, Social Media, Small Talk, Technology, Noise, Unplug and Recharge, Inner Peace, Healthy Living News
I speak to people for a living, so I feel somewhat qualified to make the following claim: There are people who do indeed enjoy small talk, but many people hate it. Regardless of where we fall on the spectrum, however, there is an enormous pressure to engage in it.
The front lines of an organization can lead the way and make visible to leadership what needs to change. The public, in turn, can work through the social web to let this vision be known.