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Chris Hurn

Orlando Turned Upside Down

Chris Hurn | Posted 06.20.2016 | Politics
Chris Hurn

"The World Turned Upside Down." How prescient those lyrics are from the brilliant musical Hamilton. My 14-year-old daughter and I departed Orlando ea...

New Refinancing Option for Commercial Real Estate Launches June 24

Chris Hurn | Posted 06.09.2016 | Business
Chris Hurn

Small business owners scored a big victory recently when the U.S. Small Business Administration announced that the SBA "504" loan refinance program wi...

3 Rock Solid Examples of Why You Should Own Your Commercial Property

Chris Hurn | Posted 04.06.2016 | Business
Chris Hurn

Whether or not a small business should own or rent commercial space is a decades-old discussion. Some businesses, like many retail establishments, may have little choice as prime shopping locations are only available for rent.

Great Customer Service Never Ends: Joshie the Giraffe Part 2

Chris Hurn | Posted 10.22.2016 | Good News
Chris Hurn

Today, I'm somewhat circumspect to report that the tale of "Joshie" the giraffe has a sequel, as the most famous stuffed animal ever left behind at a hotel was, once again, accidentally left at a hotel. And the Ritz-Carlton blew us away a second time.

Careless SBA Lending Tells Same Old Story

Chris Hurn | Posted 06.29.2016 | Business
Chris Hurn

One of my favorite quotes comes from Spanish philosopher George Santayana who said: "Those who cannot remember the past are condemned to repeat it." Believe it or not, we can draw a connection between this 110-year-old quotation and small business lending today.

Wall of Loan Maturities to Challenge Small Business Owners

Chris Hurn | Posted 05.01.2016 | Small Business
Chris Hurn

If you haven't yet heard about the "Wall of Maturities" in the commercial mortgage market, you will soon. Between now and 2017, more than $300 billion in commercial real estate loans will mature and need to be refinanced.

15 Do's and Don'ts to Consider Before Buying Into or Opening up a Franchise

Chris Hurn | Posted 06.22.2013 | Small Business
Chris Hurn

Here are 15 tips (in no particular order) I've learned firsthand through my experience with Kennedy's for those of you thinking about buying into a franchise or opening up your own.

Stuffed Giraffe Shows What Customer Service Is All About

Chris Hurn | Posted 07.17.2012 | Good News
Chris Hurn

Most people have experienced outstanding customer service in one form or another -- an attentive server at a restaurant or a retail store employee who goes the extra mile.