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The Irony of Seeking Justice for a Client

Ben Hanuka | Posted 10.27.2013 | Crime
Ben Hanuka

We all know that lawyers should strive to seek justice, so to speak, for their clients. But to really seek justice for a client, a lawyer needs to treat the other side, and their story, with respect, fairness and empathy. Only then can a lawyer truly serve his or her client's best interests. That is the irony.

Happy Clients Are Repeat Clients

GalTime | Posted 09.16.2013 | Women

Focusing on customer satisfaction is critical, because happy clients become repeat clients. Maintaining clients is even more important for small businesses. By following three simple tips, you can help ensure your clients become happy, repeat clients.

Five Hidden Company Killers

Jack Garson | Posted 06.30.2013 | Small Business
Jack Garson

Some company killers are obvious. Competition. Obsolescence. Too much debt. They're sexy problems. They make the headlines and you're already aware of them. But there are hidden threats that you don't even know exist.

How to Become Indispensable at Work

Felix Tarcomnicu | Posted 06.15.2013 | Business
Felix Tarcomnicu

Do the best you can to come up with excellent outputs on time and within the budget allotted for you. Illustrate your rapport with your team and make an effort to bring the best in them. Through this, you are not just building a good reputation for yourself but also for those of your teammates.

The Good, the Bad, and the Ugly of First Business Interactions

Ian Altman | Posted 04.21.2013 | Business
Ian Altman

You are looking for a specific item. You go to the store. The overzealous salesperson approaches you and asks if they can help you. You respond with "No thanks, just looking." But why do you do that? Each salesperson has an approach that is either the Good, the Bad, or the Ugly.

What Waiting Tables Can Teach You About Growing Your Revenue

Ian Altman | Posted 03.31.2013 | Business
Ian Altman

Like most in that field, I started as a busboy -- clearing tables and refilling beverages. I think that everyone in business should spend at least some time in the role of a waiter or waitress. Why?

Attracting More Clients

Karen Luniw | Posted 06.16.2012 | Business
Karen Luniw

Do you enjoy the people you work with? If you don't, start focusing on their best aspects or start focusing on all the other aspects about your work that you love. What you'll find is that they'll start to shift.

How to Land Superstar Clients

Karen Leland | Posted 10.25.2011 | Small Business
Karen Leland

How exactly does a small business secure a magical stable of superstar clients? It starts by defining what makes up your unique ideal client profile.

Is Your Attorney Sabotaging You?

Henry Gornbein | Posted 10.04.2011 | Divorce
Henry Gornbein

I was in court this morning on a hotly contested divorce. We had been in mediation the night before and it looked like everything was blowing up. I ...

3 Bad Small Business Clients And When To Fire Them

Karen Leland | Posted 09.27.2011 | Business
Karen Leland

It really comes down to the classic 80/20 rule: 20 percent of your clients will cause you 80 percent of the grief in your business. Smart small business owners know how to identify trouble clients right away, head off problems early on and, when necessary, cut their losses.

Tips To Success I Have Learned From My Clients

Denise Vivaldo | Posted 08.16.2011 | Business
Denise Vivaldo

Making deals, retaining clients and getting referrals is the life blood of any business, big or small. But I must warn you that handling clients will be much harder than your actual work.

Can Ugly Design Be Good Design?

Ty Fujimura | Posted 08.08.2011 | Arts
Ty Fujimura

Respected entrepreneur Jason Fried once wrote that the notoriously hideous Drudge Report is actually well-designed. He was right, and he still is. The...

The Crux of Divorce Decisions is The Smell Test

Terri Weiss | Posted 07.11.2011 | Divorce
Terri Weiss

The decision and order are out. Your lawyer flips to the last page, the only one that really matters...

Why Entrepreneurs Should Ditch The Elevator Pitch

Michael Port | Posted 05.25.2011 | Business
Michael Port

Many professionals fail to build thriving businesses because they struggle to articulate exactly what they can offer. You know, that 30-second commercial that's supposed to wow.

A Candid Conversation With Outsell's David Curle

Ramon Nuez | Posted 05.25.2011 | Technology
Ramon Nuez

From what I gathered during our interview, the law firm industry is making a fundamental shift. They are modernizing the shop, using social media to engage communities and demonstrate their legal expertise.

Goldman Sachs Did Not Disclose Mortgage Moves To SEC For Months

McClatchy | Greg Gordon and Chris Adams | Posted 05.25.2011 | Business

WASHINGTON -- In December 2006, Goldman Sachs embarked on a frantic effort to shed billions of dollars in risky mortgage securities and purchase exoti...

Selling Yourself or Your Services? Take the Buyer's Perspective

Liz Ryan | Posted 05.25.2011 | Business
Liz Ryan

Good salespeople don't assume that there's anything wonderful about their offerings at all, until they know what makes the buyer's heart beat faster (and what keeps the buyer up at night).

The Man Who Taught Me About Quality

Marshall Goldsmith | Posted 11.17.2011 | Healthy Living
Marshall Goldsmith

The next time you are working on a project, ask yourself, "What would happen to my level of commitment if I knew that I was only going to be paid if I achieved results?"