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Communication Skills

4 Tips to Improve Communication, So You Don't Have to Whack Anyone With a Book

Denise Banks-Grasedyck | Posted 04.19.2015 | Healthy Living
Denise Banks-Grasedyck

Here are four tips to help you communicate in a way that supports your relationships, your career, your progress and your daily joy much better than hitting someone over the head with a hard-cover edition of War and Peace.

3 Little Words: How Apology Can Enhance Romance -- A Valentine's Day Series, Part 3

Deborah R. Glasofer, Ph.D. | Posted 05.21.2015 | Healthy Living
Deborah R. Glasofer, Ph.D.

Now we will focus on finding the rest of the words you'll need to complete an apology. And, because neither you nor your partner is in it alone, we return to the importance of forgiveness in promoting trust, intimacy, and romance.

3 Little Words: How Apology Can Enhance Romance -- A Valentine's Day Series, Part 2

Deborah R. Glasofer, Ph.D. | Posted 04.13.2015 | Healthy Living
Deborah R. Glasofer, Ph.D.

"Be My Valentine" can mean asking for love in a relationship, for partnership in life's adventures. It means enjoy my successes, support me when life gets hard, and I will do the same for you. And it means talk to me -- about frivolous nothings, random anythings, and essential everythings.

3 Little Words: How Apology Can Enhance Romance -- A Valentine's Day Series, Part 1

Deborah R. Glasofer, Ph.D. | Posted 04.11.2015 | Healthy Living
Deborah R. Glasofer, Ph.D.

Apologizing is no easy task. We may not know how to do it (or how to do it well). We may not think that we need to do it. Or, we may fear that the outcome of our apology -- the forgiveness that we seek, the closeness for which we yearn -- won't be realized.

How Ordering Breakfast Can Explain The Difference Between Men And Women

Dr. Margaret Rutherford | Posted 04.02.2015 | Fifty
Dr. Margaret Rutherford

Valentine's Day is approaching so I thought it appropriate to tell the story I often do in therapy to help describe a basic difference between the genders. It's actually not simply a difference. More like a lack of understanding.

When Your Partner Becomes a Stranger

Judith Johnson | Posted 03.28.2015 | Healthy Living
Judith Johnson

Sometimes, seemingly out of left field, your partner becomes someone you don't recognize. An invisible line gets crossed and you find yourself being ...

4 Tips to Tie a Team Presentation Together

Dianna Booher | Posted 03.23.2015 | Business
Dianna Booher

A team presentation is labeled a team presentation for good reason: Its parts should comprise a whole. But team presentations all too often sound like a symphony orchestra warming up instrument by instrument. The following tips will help your team create a presentation that's clear.

Divorce Confidential: Silver Linings in Divorce

Caroline Choi | Posted 03.11.2015 | Divorce
Caroline Choi

It's a new year and we can never predict what lies ahead, but there are definitely many adventures to be had for each and every one of you. If you're going through a divorce, there may be many challenges ahead, but regardless of the challenges, there is always a silver lining in every difficult circumstance.

When We Love Each Other More, What Happens?

Lisa Haisha | Posted 03.08.2015 | Healthy Living
Lisa Haisha

Of course we know when we're angry, but do we really know why? More often it is because a need you have is not being met, so discovering what that need truly is will allow you to resolve your anger. You should also explain this to the person you're angry with so they know.

Are You a Bold or Blunt Communicator?

Dianna Booher | Posted 02.10.2015 | Business
Dianna Booher

"I just call it like I see it." "I'm not a touchy-feely person." "I don't beat around the bush; I just let the chips fall where they may." Such comments frequently escape from the lips of sharp-shooters, who haven't learned the difference between direct communication and bluntness.

How To Listen Like A Pro

Jonathan Alpert | Posted 02.06.2015 | Healthy Living
Jonathan Alpert

Rather than thinking about a response, try to understand what they're going through at an emotional level. For example, if a friend tells you about losing a job, think about their situation and how it might impact them, not how you would feel if you were in their situation.

Predatory Listening: Are You Guilty, Too?

S. L. Young | Posted 01.19.2015 | Business
S. L. Young

Predatory listening is a tool that is used too often between friends, with loved-ones, and in business. It's a damaging tool to effective communication, understanding or any attempt(s) to consider another's perspective.

Listen Like You Mean It

Jennifer Rosen | Posted 01.12.2015 | Healthy Living
Jennifer Rosen

Active, conscious, wholehearted listening isn't easy. It demands patience, compassion, sustained concentration, and a willingness to set aside ego, but committing to this level of listening opens the floodgates for powerful communication.

What's Your Potential to Be Profound as a Leader?

Dianna Booher | Posted 01.04.2015 | Business
Dianna Booher

I've lost more sleep over words than from any illness, work, or obligation in my life. Words that I wish I'd said and didn't. Words that I've said and wished I hadn't.

7 Marketing Lessons We Can Learn From Politicians

Steve Sipress | Posted 01.04.2015 | Business
Steve Sipress

It's likely that no matter how hard you tried, you weren't able to avoid being bombarded with non-stop nonsense from various contestants in the high-stakes game of running for political office.

Balancing the Patient Experience with Evidence-Based Medicine

Dr. Paul Marantz | Posted 12.31.2014 | Healthy Living
Dr. Paul Marantz

Recently, Dr. Peter Kramer published an intriguing, well-written, but poorly reasoned and potentially dangerous "thought piece" in the New York Times. His article, "Why Doctors Need Stories," contains several logical flaws and erroneous arguments, but the overarching concept is a classic "straw man" argument.

How to Safely Talk with (Anxious) Kids about School Shootings

Elaine Taylor-Klaus | Posted 12.31.2014 | Parents
Elaine Taylor-Klaus

Don't pretend nothing's happened. Respond to questions and concerns directly, matter-of-factly and age-appropriately.

Why the "F" Bomb Backfires as a Communication Tool

Dianna Booher | Posted 12.28.2014 | Business
Dianna Booher

After the shock value wears off, repeated use becomes boring. Such repetitions become as irritating as other word fillers you often hear speakers use: "Uh." "Okay?" Hmmm." "Right?" "You follow me?" "You know what I mean?" "Been there, done that."

Using Science to Eliminate Jargon, Before It Kills Your Message

Doug Hattaway | Posted 12.23.2014 | Impact
Doug Hattaway

Communications professionals working with policy wonks or other experts who speak in technical terms often struggle to translate wonky lingo into meaningful messages for non-experts.

Leadership Lessons From the Kitchen: How to Prevent Difficult Communication From Burning Your Fingers

Anne Loehr | Posted 12.09.2014 | Business
Anne Loehr

You may be surprised to learn that one goal when creating a fresh fruit tart is to fool the eye into thinking the pastry is larger than it is. Pastry chefs do this by creating an alternating left and right pattern with the fruit slices. Take a look at this image and you'll see what I mean.

Tremble, Sweat and Freeze: 5 Ways to Speak Without Fear

Susan Harrow | Posted 12.02.2014 | Business
Susan Harrow

I'd like to share five strategies to help you use fear in a productive way, get calm and grounded, and make a powerful impression when you're speaking to an audience during workshop, seminar, retreat, or live event.

Mediating When Communication Breaks Down Between Coworkers

Dianna Booher | Posted 11.29.2014 | Business
Dianna Booher

When coworkers are caught in conflict, do you know how to re-open the lines of communication without getting trapped in the fallout? Do you care--or do you just stay clear? As a leader, here's what you can do to help minimize the grumbling, reduce the stress, and resolve the issue:

7 Words to Make Your Business Writing Work

Dianna Booher | Posted 11.24.2014 | Business
Dianna Booher

Most jobs today require writing of some kind -- email, forms, reports, presentation slides, social media, instructions, ads. And if your job doesn't demand writing skills, your social life does.

"Yes, But" - The Evil Twin to "Yes, And"

Karen Hough | Posted 10.11.2014 | Business
Karen Hough

"Yes, and" is a powerful tool for collaboration, negotiation and effective communication. The concept of "Yes, and" comes from the improvisational sta...

8 Tips for a Great Elevator Speech

Dianna Booher | Posted 07.30.2014 | Business
Dianna Booher

An effective elevator speech is a sales call in a sentence. Do it well and it enhances both your image and your results.