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Being a good listener brings many benefits: gathering useful information, making others feel like they matter to you, sustaining a sense of connection with people, and stepping out of your own familiar frame of reference.
Being a good listener brings many benefits: gathering useful information, making others feel like they matter to you, sustaining a sense of connection with people, and stepping out of your own familiar frame of reference.
Steve Ressler | Posted 04.09.2012
If you're worried about rocking the boat at work, fear not. You might be doing yourself more harm than good by keeping quiet.
Fred Whelan and Gladys Stone | Posted 03.10.2012
It's impossible to be too good a communicator. We all know people who seem to always know the perfect thing to say. What you may not realize is that good communicators work at it.
Julie A. Ross, M.A | Posted 10.03.2011
The phrase "mind your Ps and Qs" means "Be on your best behavior, mind your manners," a concept that isn't easy to put into practice when dealing with...
Tamar Melissa C. Huggins | Posted 08.21.2011
Let's face it, you need to network in this economy in order to get (or keep) the perfect job; but sometimes it looks as though the social individuals (extraverts) are the only ones moving ahead.
James Kotecki | Posted 06.03.2011
Don't hire a consultant to post your Facebook updates. Don't outsource your tweets. Social media is a direct conversation between you and your customers, and that means social media is your job.
Lisa Earle McLeod | Posted 11.17.2011
We tend to think of great communicators as great talkers. But as the bores and braggarts reveal, it's not the quantity of words that makes you a skilled communicator; it's the quality.
Robert Leahy, Ph.D. | Posted 11.17.2011
The guidelines for being a good listener are not just for men. These guidelines for listening and communication apply to both men and women, straight and gay, and for friendships as well.
Eli Davidson | Posted 11.17.2011
Who is the most difficult person in your life? What are some of the ways that you deal with difficult people? What advice do you have to help others with an "irritant"?
Lisa Haisha | Posted 11.17.2011
If you want to be the kind of person whom others instantly like, trust and listen to, you need to understand some of the keys to communication, magnetism and listening.
Diana Kirschner | Posted 05.25.2011
And finally there are some, and this might include your own kids, who distance themselves out of divided loyalties or because they simply do not know how to deal with your situation. I call these family members and friends who have disappointed you your Frenemies.
Marcia Reynolds | Posted 11.17.2011
This year's catch phrase for women in business is, "Be your authentic self." What does this mean, really?
AP | By SUE MANNING | Posted 11.17.2011
LOS ANGELES -- Husbands, if you end up in the doghouse, consider it a promotion. A third of pet-owning married women said their pets are better liste...
Fred Whelan and Gladys Stone | Posted 11.17.2011
Whether they're arrogant, talkative, pushy, time-sucks, whiners, or over-all annoying, if they're your co-workers, you have to deal with them.
Chauncey Zalkin | Posted 05.25.2011
People are afraid to agree that ad agencies are no longer necessary, but what we're doing now cannot be stuffed under the umbrella of ad agency. We're managers of development, story and communication.
Linda E. Savage | Posted 11.17.2011
It may seem counterintuitive, but couples need clear individual boundaries and healthy differentiation for great sex. Each must feel both connected and protected.
Grande Lum | Posted 11.17.2011
When you can distance yourself from your response, you separate the reaction from yourself.
Grande Lum | Posted 11.17.2011
Unlike a comedian who has to setup a punch line carefully and wait for the right beat, you can come back to an issue that happened hours, weeks and even years ago to work things out.
Grande Lum | Posted 11.17.2011
In conflict, two people can view identity as a zero sum game. The more right you are; the more wrong I am. You can sense this mentality creeping into stories we tell ourselves and other people.
Grande Lum | Posted 11.17.2011
Feeling forced to choose to be assertive or empathetic is natural. Yet you may actually feel mixed and even desire to both assert and empathize.
Christine Hassler | Posted 11.17.2011
Dear Christine, The girl I've been dating for six months just broke up with me. But even worse than being dumped is the way she let me know it was ov...
Richard Laermer | Posted 05.25.2011
Majestic confidence is false -- it's fake. Looking into the future is uncertain except for those who read magic eight balls with an uncanny ability.
Rick Hanson, Ph.D. | Posted 04.17.2012