Communication Tips

Ask Questions

Rick Hanson, Ph.D. | Posted 04.17.2012

Rick Hanson, Ph.D.

Being a good listener brings many benefits: gathering useful information, making others feel like they matter to you, sustaining a sense of connection with people, and stepping out of your own familiar frame of reference.

Teaching Federal Managers to Tackle Tough Conversations

Steve Ressler | Posted 04.09.2012

Steve Ressler

If you're worried about rocking the boat at work, fear not. You might be doing yourself more harm than good by keeping quiet.

Communication Goals for the New Year

Fred Whelan and Gladys Stone | Posted 03.10.2012

Fred Whelan and Gladys Stone

It's impossible to be too good a communicator. We all know people who seem to always know the perfect thing to say. What you may not realize is that good communicators work at it.

4 Ways To Communicate Better With Your Ex

Julie A. Ross, M.A | Posted 10.03.2011

Julie A. Ross, M.A

The phrase "mind your Ps and Qs" means "Be on your best behavior, mind your manners," a concept that isn't easy to put into practice when dealing with...

Successful Communication Tips For Introverts

Tamar Melissa C. Huggins | Posted 08.21.2011

Tamar Melissa C. Huggins

Let's face it, you need to network in this economy in order to get (or keep) the perfect job; but sometimes it looks as though the social individuals (extraverts) are the only ones moving ahead.

Social Media Is Your Job

James Kotecki | Posted 06.03.2011

James Kotecki

Don't hire a consultant to post your Facebook updates. Don't outsource your tweets. Social media is a direct conversation between you and your customers, and that means social media is your job.

Why So Many People Are Bad Communicators

Lisa Earle McLeod | Posted 11.17.2011

Lisa Earle McLeod

We tend to think of great communicators as great talkers. But as the bores and braggarts reveal, it's not the quantity of words that makes you a skilled communicator; it's the quality.

How To Talk So That Your Partner Will Listen

Robert Leahy, Ph.D. | Posted 11.17.2011

Robert Leahy, Ph.D.

The guidelines for being a good listener are not just for men. These guidelines for listening and communication apply to both men and women, straight and gay, and for friendships as well.

Melissa And Joan Rivers Demonstrate How To Live With Difficult People

Eli Davidson | Posted 11.17.2011

Eli Davidson

Who is the most difficult person in your life? What are some of the ways that you deal with difficult people? What advice do you have to help others with an "irritant"?

How To Be Liked Instantly

Lisa Haisha | Posted 11.17.2011

Lisa Haisha

If you want to be the kind of person whom others instantly like, trust and listen to, you need to understand some of the keys to communication, magnetism and listening.

Frenemies and Coping with Divorce: Six Tips to Help Your Kids, Family & Friends to Come Through for You

Diana Kirschner | Posted 05.25.2011

Diana Kirschner

And finally there are some, and this might include your own kids, who distance themselves out of divided loyalties or because they simply do not know how to deal with your situation. I call these family members and friends who have disappointed you your Frenemies.

How Do You Know if You Are Being Authentic?

Marcia Reynolds | Posted 11.17.2011

Marcia Reynolds

This year's catch phrase for women in business is, "Be your authentic self." What does this mean, really?

Poll: A Third Say Pets Listen Better Than Husbands

AP | By SUE MANNING | Posted 11.17.2011

LOS ANGELES -- Husbands, if you end up in the doghouse, consider it a promotion. A third of pet-owning married women said their pets are better liste...

Co-Workers Driving You Bananas? Avoid Getting Bruised!

Fred Whelan and Gladys Stone | Posted 11.17.2011

Fred Whelan and Gladys Stone

Whether they're arrogant, talkative, pushy, time-sucks, whiners, or over-all annoying, if they're your co-workers, you have to deal with them.

Post Adverpocalypse: Agents & Facilitators in a New Era

Chauncey Zalkin | Posted 05.25.2011

Chauncey Zalkin

People are afraid to agree that ad agencies are no longer necessary, but what we're doing now cannot be stuffed under the umbrella of ad agency. We're managers of development, story and communication.

Sexual Self-Empowerment: Ensuring Healthy Boundaries

Linda E. Savage | Posted 11.17.2011

Linda E. Savage

It may seem counterintuitive, but couples need clear individual boundaries and healthy differentiation for great sex. Each must feel both connected and protected.

How to Be Your Own Mediator: Disconnect the Reaction from the Person

Grande Lum | Posted 11.17.2011

Grande Lum

When you can distance yourself from your response, you separate the reaction from yourself.

How to be Your Own Mediator: Raise the Issue Swept Under the Rug

Grande Lum | Posted 11.17.2011

Grande Lum

Unlike a comedian who has to setup a punch line carefully and wait for the right beat, you can come back to an issue that happened hours, weeks and even years ago to work things out.

How To Be Your Own Mediator: Tell the Third Story

Grande Lum | Posted 11.17.2011

Grande Lum

In conflict, two people can view identity as a zero sum game. The more right you are; the more wrong I am. You can sense this mentality creeping into stories we tell ourselves and other people.

How to Be Your Own Mediator: Empathize and Assert at the Same Time

Grande Lum | Posted 11.17.2011

Grande Lum

Feeling forced to choose to be assertive or empathetic is natural. Yet you may actually feel mixed and even desire to both assert and empathize.

Dumped Over Email

Christine Hassler | Posted 11.17.2011

Christine Hassler

Dear Christine, The girl I've been dating for six months just broke up with me. But even worse than being dumped is the way she let me know it was ov...

When You Speak, Sometimes Audiences Teach You More Than You Know

Richard Laermer | Posted 05.25.2011

Richard Laermer

Majestic confidence is false -- it's fake. Looking into the future is uncertain except for those who read magic eight balls with an uncanny ability.