If you want to use Facebook to rant about a bad customer experience, you'll be better served complaining on Target's wall than Walmart's.
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Suppose they had said "Thanks for this, we will pass this onto our catering team". If that had happened, my view of the brand would have gone up quite considerably.
NetProspex have tracked social media usage by the firms' employees to develop a ranking of the 50 most "social" companies.
The infographic offers ...
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