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Computer Companies

Dell's Public Problem

AP | By MICHAEL LIEDTKE | Posted 05.30.2013 | Technology

SAN FRANCISCO (AP) — Dell's financial advisers tried to persuade 71 potential bidders to make an offer for the troubled personal computer maker befo...

Surviving Technical Support

Judith Johnson | Posted 05.28.2012 | Healthy Living
Judith Johnson

Over the past week, I have spent more than 15 hours on the phone with technical support for Apple, Time Warner Cable and Microsoft. I've spoken to about 30 different people in the U.S., India and the Philippines, and I have lost my mind on several occasions.