I love Why - it's my go to question. I'm a professional mediator - so by nature, and by training, my first question is always, "why?" Why do you want that? Why do you think that? Why do you think they think that? Why do you think they did that and want that? And, why on God's green earth would they say that?
It takes under thirty steps to get from my car to my office building door - fifteen seconds from one place to the other. Even so, during this morning's "walk," I couldn't avoid being confronted with the kind of behavior that inadvertently screws up workplace cultures and renders managers and their groups ineffective.