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Consumer Issues

Health Insurance Check-Up: Is New York Meeting Consumers' Needs?

James R. Knickman | Posted 10.01.2014 | New York
James R. Knickman

As we move ahead with an eye toward enrolling a million more New Yorkers, a few key changes could make New York even more successful.

How to Complain to an Airline

George Hobica | Posted 06.14.2013 | Travel
George Hobica

Everyone will end up complaining about an airline sooner or later. So if you have an airline complaint, whether it's lost bags, a delayed flight, or poor service, always try to resolve it politely at the airport. If that doesn't work, try the following.

Comcast To Sandy Victim: We Want Our Cable Box Back

The Huffington Post | Posted 11.02.2012 | Money

Your house may be in danger of exploding, but that apparently would not stop Comcast from asking for its cable box back. Blogger Seth Clifford writ...

Looking Deeper -- Foreclosed Upon Property Sale

Donna Larner Lavery | Posted 05.23.2012 | Business
Donna Larner Lavery

I was contacted by a woman named Leslie this week, in hopes that I could assist her in resolving an issue she was experiencing in the purchase of a foreclosed upon property. This was an issue where transparency and authenticity really moved things along.

Locksmith Horror Story: Has This Happened To You?

Posted 05.25.2011 | New York

It's safe to say that most, if not all, of us at some point have locked ourselves out of our apartment, house, dorm, or room. It's never a good feelin...