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Consumer Power

Consider the NSA, Facebook, Google, Microsoft and JC Penney -- Who Can You Trust?

Navin Nagiah | Posted 11.25.2013 | Technology
Navin Nagiah

This is both a problem and a debate that won't go away any time soon. How much security do we need? How much liberty are we willing to give up for that security? Who makes that determination?

Behind the Brands

Raymond C. Offenheiser | Posted 04.29.2013 | Impact
Raymond C. Offenheiser

The system is poised for change. Now is the time for all of us to show companies that it is in their interests to lead. No brand is too big not to listen to its customers, and if enough of us urge the "Big 10" to do what is right, they will have no choice but to listen.

How to Be Your Own Consumer Advocate in Pursuit of Products and Services Promised, Speak to the Supervisor, and Still Be Nice

Mary Crescenzo | Posted 03.20.2013 | Business
Mary Crescenzo

Have you ever gotten nowhere over the phone with a manager, consumer relations person, or an automated help-line and just given up? Next time, be nice but determined on your quest for quality on the road to consumer power.

Is Business Support for Communities Waning?

Carol Pierson Holding | Posted 04.09.2012 | Business
Carol Pierson Holding

U.S. companies may have grown lackadaisical because consumers have stopped using their pocketbook power to influence corporate behavior. If all American consumers care about is price, why should companies focus on anything other than reducing production cost?

Consumer Power: A Silver Lining in the Supreme Court's Radical Ruling?

Andrea Chalupa | Posted 05.25.2011 | Business
Andrea Chalupa

January 21, 2010. A day that makes me feel as though we are living our very own Star Wars Episode 3. For all the wonderful people and places in Washin...

You Are Powerful and the Planet Loves You. Act Like It.

Harry Fuller | Posted 05.25.2011 | Business
Harry Fuller

Well, it's Earth Day and regardless of who does what in Pennsylvania, we need the planet almost as much as we need a new president in the U.S.