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Conversational Intelligence

A Celebration Cocktail Each Executive Should Know How to Mix!

Judith E. Glaser | Posted 12.10.2015 | Business
Judith E. Glaser

Great leaders identify, measure, recognize, and reward meaningful efforts and achievements--and celebrate often with the people involved.

Big Data Conversations: Don't Get Caught

Judith E. Glaser | Posted 10.26.2015 | Business
Judith E. Glaser

How can you effectively engage with your customers who operate at warp speed? We live in a world of right now, and the demand for instant results is seeping into every corner of our lives. Instant gratification is no longer a desire--it is an expectation.

2 Tricks For Having Better, More Interesting Conversations

Quora | Posted 09.04.2015 | GPS for the Soul

The most interesting conversations aren't about news, or politics, or sports: they are about emotions. Advertisers have known that for decades and use it to sell more product.

Are Your I-Centric Habit Patterns Getting The Best Of You? Protect Or Connect?

Judith E. Glaser | Posted 08.18.2015 | Business
Judith E. Glaser

Sometimes we don't change because change means taking risks. We don't like to fail, and we protect ourselves from looking bad. Not changing feels like a familiar haven that protects us.

Politics or Performance? Step Out Of Your Comfort Zone And Lead

Judith E. Glaser | Posted 07.17.2015 | Business
Judith E. Glaser

Business is not predictable; in fact, outside forces are always creating disruptions that require major shifts in how we work together. We join a company that is headed in one direction, and the next minute it's turning 180 degrees in another direction.

Conversational Courage: It's Putting Your Intelligence Into Action!

Judith E. Glaser | Posted 05.12.2015 | Business
Judith E. Glaser

We all recognize the need for courage to start a business, play competitive sports, incur risks in investments, lead a diverse team in competitive markets, or take on an outback adventure. But do we really need courage to have a conversation?

Are You Ready for the Naked Truth? Lessons from an IPO Offering

Judith E. Glaser | Posted 10.24.2014 | Business
Judith E. Glaser

Going for an IPO isn't easy. It requires difficult, honest conversations and responding to tough questions. But nothing worthwhile is easy, right?

Building Trust: The One Skill We Can't Live Without

Judith E. Glaser | Posted 08.17.2014 | Business
Judith E. Glaser

Most of us would acknowledge that building trust is a key part of our lives. But, if everyone thinks along similar lines, why does it always seem like no one trusts each other?

Change Management: 4 Factors That Distinguish Successes From Failures

Judith E. Glaser | Posted 06.19.2014 | Business
Judith E. Glaser

By Judith E. Glaser Many MANAGEMENT GURUS, ACADEMICS and CEOs are writing on change, yet there is a difference between theory and actual change....

Going From Distrust to Trust

Judith E. Glaser | Posted 05.03.2014 | Business
Judith E. Glaser

Conversational intelligence changes the climate. By Judith E. Glaser Daily headlines suggest we are becoming mired in distrust, at high cost to ...

Valentine's Day Special: Conversational Intimacy

Judith E. Glaser | Posted 04.15.2014 | Healthy Living
Judith E. Glaser

As we communicate, we read the content and emotions being sent. Conversations are more than the information we share or words we speak. They are a way to package our feelings about ourselves, our world, and others.

Smart Cities -- Smart People -- Smart Planet

Judith E. Glaser | Posted 02.06.2014 | Business
Judith E. Glaser

I've been fascinated by IBM for decades. They are one of the few companies who have been able to figure out how to reinvent themselves radically, from a product-centric company to a services-centric company.

Innovate or Evaporate!

Judith E. Glaser | Posted 12.23.2013 | Business
Judith E. Glaser

While many of us start out with good intentions in a conversation, at the moment of contact we fall back into what we already know rather than step into a space where uncertainty lives robustly. Innovative conversations contain lots of uncertainty and often complexity.

From Words to Action: Putting Your Conversational Intelligence™ To Work

Judith E. Glaser | Posted 10.24.2013 | Business
Judith E. Glaser

Culture transformation is an advanced leadership skill. The primary way to change a culture is to use your Conversational Intelligence to create an...

Conversational Intelligence

Judith E. Glaser | Posted 10.17.2013 | Business
Judith E. Glaser

Conversational Intelligence is our most powerful and human and hardwired skill of connecting with others through conversations. When leaders turn to each other to draw out our best thinking and translate that into action, we are exercising our Conversational Intelligence.

Build Trust

Judith E. Glaser | Posted 08.22.2013 | Business
Judith E. Glaser

Fear somehow touches almost every aspect of our lives. It is woven invisibly into the fabric of our existence and often sets into motion a chain of reactions and circumstances that affect the way we think and our behavior, for better or worse, with others.