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Customer Returns

J.C. Penney, Best Buy Customer Data Collection Stirs Privacy Concerns

AP | JENNIFER C. KERR | Posted 10.11.2013 | Business

WASHINGTON -- It's not just the government that might be keeping tabs on you. Many retailers are tracking you, too – or at least your merchandis...

Retailers Fight Back, Tighten Up Return Policies

Los Angeles Times | Molly Selvin | Posted 05.25.2011 | Business

Memo to serial returners: They're on to you. Liberal rules that allowed customers to return just about anything just about anytime are no more at man...