The VA's actions and inactions have directly hurt its primary customers. If there ever was a time to shock an organization for its own good, McDonald is walking into that time.
The best medicine for America's veterans is to remove politics from their care, and redesign the way it's delivered going forward.
Despite the July 4 tributes, millions of US soldiers and veterans are in serious trouble. Twenty two veterans kill themselves every day according to the Veterans Administration. A study by the Los Angeles Times found veterans are more than twice as likely as other civilians to commit suicide.
Everybody’s in, right? So what’s first class medical care? Maybe Bill Gates’s plan? The President’s? D...
As a West Point graduate, a veteran, and the son of a World War II veteran, Robert McDonald may finally bring to VA the corporate credentials necessary to embrace the values, sensibilities, and 21st-century business acumen necessary to unmire an agency sunk to its axles in the mud of lies, subterfuge, management failure, and whistleblower suppression.
I understand that as we draw down from Iraq and Afghanistan, we are beginning the process of putting those wars behind us. In our closure, however, we cannot close the door on our veterans -- as we have done so many times before.
In recent weeks, Senator Bernard Sanders, the Independent senator from Vermont, did something that Senate Democrats have not been able to do: He worked with a Republican to strike a bipartisan deal to reform our veterans' health care system.
My father was always reluctant to talk about his experiences in World War II, but he did speak often about one result of that service: Without the GI Bill, he'd never have been able to go to college.
As with the VA itself, the federal bureaucracy charged with protecting "whistleblowers" -- an unnecessarily disparaging appellation if there ever was one -- is itself broken. The consequences for American workers are catastrophic.
No one in a leadership position wants to hear bad news, that programs or polices are not working as expected, or that irregularities and deceptive pra...
I have spoken with a number of VA leaders who are dedicated to providing the best services to veterans; every one without exception has had to navigate this incompetent and intimidating system. It is shameful.
Dr. Daley said that while there have been heartening "inroads'' in this area, much more needs to be done to prevent potentially lethal problems, especially avoidable hospital-acquired infections.
That veterans have to wait excessively to be treated is not the fault of the VA. The real reason is that that there is a shortage of doctors and not only for veterans but for the whole country.
Let's take a look back at how the VA mortgage program has helped millions of veterans over the past seven decades.
Leadership problems are one thing, but the culture a leader creates has the ability to either accomplish great things, or magnify incompetence. At whatever level you lead, do your best to create a great organizational culture.
Don't get me wrong. I have no beef with public servants, and I'm not looking for a referendum on bureaucrats. But, I do think we expect too much from government and too little from ourselves.