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Drawn to Business

Improving Customer Retention

William A. Beachy | Posted 10.22.2013 | Small Business
William A. Beachy

Nothing will replace good service. No amount of holiday cards, phone calls, discounts or anything else will make up for poor service. When a client brings you a project, you need to treat them like royalty.

Drawn to Business: Writing Winning Service Proposals

William A. Beachy | Posted 10.22.2013 | Small Business
William A. Beachy

As the owner and lead salesperson of a small services firm, I've learned the importance of a well designed and written proposal. It's frequently the differences in your proposal that will inevitably determine whether or not a potential client hires you or your competitor.