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Email Communication

How To Get Started With Signature Marketing

James Carbary | Posted 06.21.2016 | Business
James Carbary

If you're only using email to communicate with your customers, you're missing out on a valuable piece of marketing real estate.

I Never Said You Were Beautiful'

Ulli Appelbaum | Posted 03.15.2015 | Business
Ulli Appelbaum

Six simple words that seem harmless, but six words that can give your sentence six very different meanings, some positive some neutral and some negative, depending on which word the reader chooses to emphasize:

Since I Never Heard Back From You

Erin Donley | Posted 08.23.2014 | Business
Erin Donley

Anger is one of the easiest emotions to access. Some of us even look for an excuse to go there. "Since I never heard back" gives people permission to beat themselves up and unleash their silent rage.

Worst Email of the Week

Erin Donley | Posted 03.19.2014 | Business
Erin Donley

An email arrived from a friend who runs a business course for entrepreneurs. Her new sessions start this week. "Hi Erin. I noticed your article about...

Four Tips for Managing Conflict via E-mail

Joseph Bubman | Posted 12.05.2012 | Business
Joseph Bubman

Conflict becomes unmanageable when you and your counterparts stake out demands and lock into inflexible positions -- unfortunately, e-mail makes that quite easy to do.

Mindful Media

Ira Israel | Posted 08.27.2016 | Healthy Living
Ira Israel

Call me idealistic, but I want to create a world where people communicate respectfully, compassionately and authentically with each other. And in this realm, technology -- currently -- is not our friend.

He Said, She Said... But Who Heard?

Deborah Schoeberlein David | Posted 11.17.2011 | Healthy Living
Deborah Schoeberlein David

Since the "feeling" part of the brain works so much faster than the "thinking" areas, the absence of a pause means we easily lose perspective.

10 Things I Like About Business Travel

Stanley Bing | Posted 05.25.2011 | Business
Stanley Bing

The best part of business travel? Coming home.