Employee Training

What Does It Take To Build A Great Team?

The Huffington Post | Rieva Lesonsky | Posted 04.24.2012

You’d be nuts to pay more for something that performs worse, right? Then maybe the next time you need to hire, consider promoting from within. Exter...

Remember Customer Service? Me Neither

Ann Brenoff | Posted 03.06.2012

Ann Brenoff

Businesses today pacify their bottom line by hiring cheap and inexperienced labor and skimping on staff training. As a result, customer service is a quaint custom of the past and retail stores today don't realize that they are shooting themselves in the foot for short-term profitability.

How to Get Your Employees to Embrace Change

Morty Lefkoe | Posted 02.14.2012

Morty Lefkoe

Today an organization's management either recognizes the need to change or it will watch helplessly as market share and profitability slowly (and in some cases, quickly) disappears.

Zappos CEO: Why I Give My Employees Courses In 'Delivering Happiness'

Tony Hsieh | Posted 05.25.2011

Tony Hsieh

Rather than focusing on individuals as assets, we instead focus on building as our asset a pipeline of people in every single department with varying levels of skills and experience, ranging from entry level all the way up through senior management and leadership positions.

Toyota Asks California For $2 Million For Employee Training -- But They're Closing Shop In 2010

latimes.com | Marc Lifsher | Posted 05.25.2011

Reporting from Sacramento - Toyota Motor Corp. is closing California's last automobile plant, but that isn't keeping the factory from asking the stat...