There are five parts of communication -- what's said, what's not said, words, tone of voice, and body language. Active listening is the process of fully attending to all parts of someone's communication.
Today, I'd like you to join me at brunch, my favorite meal. Before you start salivating over the idea of a Croque Monsieur, I should tell you that you'll be joining me in the kitchen. Not just any kitchen--the kitchen of a busy restaurant.
Conventional wisdom has it that the knowledge worker will reign supreme well into the 21st century. The thing is, many aspects of "knowledge work" are being replaced by technology, most notably artificial intelligence.
It was a usual evening. After finishing with the homework, I was ushering the kids out the door for their playtime when I suddenly felt a sharp, debilitating pain in my abdomen. I staggered to the couch and slumped into it.
My internal arguments would be a bit embarrassing to replay -- but they are part of being human. Watching my mind at work has been such a humbling and wisdom-building process. It is amazing how my ego can see "danger" in harmless situations.