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Etiquette Expert

Ask the Etiquette Expert: 7 Steps to Changing Your Career

Diane Gottsman | Posted 01.27.2015 | Business
Diane Gottsman

Look the part. One of the first changes I made was swapping out my leather tote for a conservative, oversized briefcase. A friend had one similar and I decided to treat myself. The choice was a style disaster. A successful look depends on developing your own personal taste.

Raising a Well-Mannered Parent... No Invoice Required

Diane Gottsman | Posted 01.21.2015 | Parents
Diane Gottsman

Etiquette rules primarily include encouraging respect for self and others. These simple courtesies ideally start at home.

Travel Etiquette: How to Use a Flight Delay to Your Advantage

Diane Gottsman | Posted 01.16.2015 | Travel
Diane Gottsman

No one wants to spend any more time in an airport than necessary. But, if you find yourself waiting for a delayed flight, there are ways to maximize your unscheduled downtime.

January Is National Thank You Month: How to Write the Perfect Thank-You Note

Jacqueline Whitmore | Posted 01.05.2015 | HuffPost Home
Jacqueline Whitmore

January is National Thank You Month, the perfect opportunity to pause and express your gratitude. While an email or text message is nice and a phone call is fine, nothing conveys heartfelt thanks or leaves a lasting impression better than a handwritten note.

Office Etiquette: Nine Ways to Strengthen Work Relationships

Diane Gottsman | Posted 01.03.2015 | Business
Diane Gottsman

Channel your burst of New Year's enthusiasm by investing some time in building relationships with those you interact with on a daily basis. Your positive energy may have a ripple effect as your acts of kindness inspire others to do the same.

New Year's Resolutions: 10 Tips to a Mannerly 2015

Diane Gottsman | Posted 12.30.2014 | Healthy Living
Diane Gottsman

Break your goals up into bite-size pieces; giving yourself daily or monthly deadlines is more manageable and your progress can be evaluated and reshaped as you progress.

Holiday Etiquette: What to Tip the Mail Carrier and Delivery Person

Diane Gottsman | Posted 12.17.2014 | Money
Diane Gottsman

One of the most commonly asked holiday tipping questions: "What is the proper amount to tip my mail carrier and delivery person?"

Holiday RSVP Etiquette

Diane Gottsman | Posted 12.15.2014 | HuffPost Home
Diane Gottsman

The rules for a proper RSVP are basic but often ignored. Failing to properly respond to an invitation will inevitably lead to ill will, hurt feelings and getting tagged as a rude guest or a thoughtless friend.

Staying Productive At The Office During The Holiday Season

Diane Gottsman | Posted 12.08.2014 | Business
Diane Gottsman

Downtime used well will help you when the holidays are over, and business gets back to its normal hectic pace. Tackle these tasks during the slower time and be ready to start fresh in the busy New Year.

6 Tips to a Merry and Bright Holiday Season

Diane Gottsman | Posted 01.24.2015 | Healthy Living
Diane Gottsman

Who has time to sip cocoa by the fire when there are cards to send, gifts to buy, parties to plan, and houseguests to host? This holiday season, let's resolve to stay calm. Here are six tips to keep the "happy" in the holidays.

Wedding Registry Mistakes to Avoid

Cheryl Seidel | Posted 01.18.2015 | Weddings
Cheryl Seidel

A wedding registry is really for your guest's convenience, so try to think about it from their point of view. Here are some other guidelines to help you create a wedding registry that will make both you and your guests happy.

Holiday Tipping Guide: Thoughts on Expressing Gratitude

Diane Gottsman | Posted 01.18.2015 | Money
Diane Gottsman

Tis the season for eggnog, good tidings, and exchanging gifts with family and friends. It also includes expressing gratitude to those that provide a much-needed service throughout the year. From your children's teacher to your mail carrier, the list can easily get out of hand.

Holiday Etiquette Tips for a Festive Gathering

Diane Gottsman | Posted 01.13.2015 | HuffPost Home
Diane Gottsman

When you are entertaining over the holidays, there are certain things a host prepares for in advance to ensure her guests arrive comfortably, without feeling rushed through the evening. Here are six tips that come directly from a savvy holiday host:

How to Make a Powerful First Impression

Diane Gottsman | Posted 01.07.2015 | Business
Diane Gottsman

It takes only seconds for others to form an opinion of us when we meet them for the first time. What they initially see becomes their own personal version of the truth, and it can be hard to change a first impression.

8 Ways To Stay Composed Under Pressure

Diane Gottsman | Posted 11.04.2014 | Business
Diane Gottsman

When times get tough at the office, we often turn to those unflappable, grounded people who seem to be capable of handling any situation. What's their secret to appearing confident regardless of the pressure?

Business Etiquette: 10 Office Pet Peeves

Diane Gottsman | Posted 12.28.2014 | Business
Diane Gottsman

If you spend most of your week in an office environment, you probably know that working closely with colleagues can be a productive, rewarding experience. You also know that their quirks, bad habits, and thoughtlessness can slowly drive you insane.

Business Etiquette: The Correct Way to Respond to a Verbal 'Thank You'

Diane Gottsman | Posted 12.21.2014 | Business
Diane Gottsman

Two simple words, "no problem," in response to a "thank you," may be chipping away at your customers' goodwill. The service person who replies with this response almost certainly means to acknowledge the "thank you" and is essentially saying "you're welcome." Still, many customers are offended.

Business Etiquette: How to Stay Motivated at a Job You Dislike

Diane Gottsman | Posted 12.14.2014 | Business
Diane Gottsman

If you are currently in a job that is hard to get excited about, it's important to find ways to keep your head in the game.

How to Introduce a Speaker

Diane Gottsman | Posted 12.07.2014 | Business
Diane Gottsman

A well-executed introduction establishes a speaker's credibility, piques the interest of the audience, and creates an environment for an impactful speech. The following tips will help you confidently introduce a speaker at your next event.

7 Tips for Remembering Someone's Name

Diane Gottsman | Posted 11.29.2014 | Business
Diane Gottsman

Not everyone is equipped with the ability to remember someone's name; however, remembering another person's name, when being introduced or reconnecting, can make a tremendous impact.

Quitting a Job Without Burning a Bridge

Diane Gottsman | Posted 11.22.2014 | Business
Diane Gottsman

Knowing the right way to quit can leave relationships intact and may actually enhance your professional reputation. On the other hand, leaving in the wrong way can generate negative feelings that could affect the way you are perceived as a professional.

Travel Tipping: Don't Forget the Housekeeper

Diane Gottsman | Posted 11.17.2014 | Travel
Diane Gottsman

Holiday travel is right around the corner and I'm offering a few of my travel and hotel tipping suggestions.

Being Punctual is Good Business

Diane Gottsman | Posted 11.15.2014 | Business
Diane Gottsman

Running five minutes late may not seem like a big deal to you, but for others it clearly sends the message that you are not a good time manager. Punctuality is harder for some than it is for others, but it's a skill that can be learned.

Airline Courtesy: Shrinking Seat Etiquette

Diane Gottsman | Posted 11.09.2014 | Travel
Diane Gottsman

As airplanes become increasingly cramped and uncomfortable, good etiquette is more important than ever. Here are the new rules for air travel.

Business Etiquette: Why You Need an Exit Strategy

Diane Gottsman | Posted 11.09.2014 | Business
Diane Gottsman

There are no guarantees that you will keep your current job indefinitely. Being prepared with an exit strategy, even if you're not actively looking, will be one less thing you have to worry about in the event you find yourself suddenly without a job.