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Formal Business Correspondence

Real and Simple No. 2: Answers to Your Most Basic Etiquette Questions

Lisa Mirza Grotts | Posted 08.30.2016 | Style
Lisa Mirza Grotts

Number two on my list of most asked etiquette questions includes both business and social quandaries and how to address them. Here are more answers to help you navigate the modern world gracefully.

Email Like a Cat

Peter Schwartz | Posted 05.02.2015 | Small Business
Peter Schwartz

In face-to-face conversations, both non-verbal and verbal communication are often about positioning yourself in relation to others, so that you can achieve your goals and reinforce your sense of yourself. Oddly, power dynamics play out differently via email.

Ten Rules for Improved Response to E-Mails and Invitations

Jack Myers | Posted 05.25.2011 | Business
Jack Myers

Are your e-mails being ignored and phones calls not returned? Are you inviting clients to your events, parties and presentations and not receiving the simple courtesy of a response?