So here's the dilemma: When is acting being professional? When is acting being phony? I want to help leaders learn how to be great performers, but I never believe that they should be phonies. How can I, as a coach, understand the difference?
We pray for the law enforcement and police officers leading the way to resolve the conflict at hand. To the men and women living and working in Boston, who are now on lockdown, our hope for you -- courage.
From Frances, I have learned that leadership is all about valuing relationships, about valuing people. Real etiquette is not about mindless or archaic ritual; it is about the quality and character of who we are. "Good manners" are the expression of genuine respect for others.