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Frequent Flier Mile Scam

Frequent-Flyer Programs Are Convoluted, Mysterious, and a Maddening Fraud

Blake Fleetwood | Posted 07.04.2011 | Business
Blake Fleetwood

This ingenious loyalty scheme succeeded beyond the airline's wildest dreams. Frequent-flyer programs -- which now enroll nearly 200 million customers -- are the largest, and most brazen, commercial bribery systems ever.