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Frequent Flier Miles

Why It's Time To Rethink Frequent Flier Programs

George Hobica | Posted 11.23.2016 | Travel
George Hobica

As much as I fly, I'd never had "status" in a frequent flier program. That's because I fly on whatever airline has the cheapest fares. But last year, ...

The Sequel: An Apology From American Airlines

Jerry Lanson | Posted 08.26.2016 | Travel
Jerry Lanson

Just tell people the truth, I suggested. If you've given away too many miles over the years to make good on them, then tell people. Don't make believe people can get free flights to Europe when they can't. A little transparency, I might have added, can go a long way.

How To Hack Frequent-Flyer Flights

Edward Schneider | Posted 06.17.2015 | Travel
Edward Schneider

From now on, when seeking reward flights on popular long-haul routes, I'll book them piecemeal, leg by leg.

4 Ways to Prevent Your Miles From Expiring

U.S. News Travel | Posted 04.11.2015 | Travel
U.S. News Travel

A few hotel chains also offer no-expiration loyalty program points, but most airlines and hotels have timeframes that essentially force you to use your miles or forfeit their value.

6 Common Mistakes To Avoid When Earning And Redeeming Miles

U.S. News Travel | Posted 02.21.2015 | Travel
U.S. News Travel

In my early days of collecting points and miles, there were many things I was clueless about. Since wising up, I've talked to countless travelers who made some of the same mistakes.

You Know You Have Become a Credit Card Points Junkie When You...

Janice S. Lintz | Posted 02.08.2015 | Money
Janice S. Lintz

Credit card offers were previously an annoyance. Now, they are opportunities to receive additional bonus points especially, the highly coveted select mailings.

How to Assign Value to Your Frequent Flier Miles

U.S. News Travel | Posted 01.26.2015 | Travel
U.S. News Travel

The most difficult aspect of collecting and redeeming frequent flier miles is trying to determine how much those miles are worth. Without that information, you won't know if you should use miles in one program or another, or simply pay cash.

Frequent-Flier Programs: Ready for Regulation?

Christopher Elliott | Posted 12.22.2014 | Travel
Christopher Elliott

Frequent-flier programs are rigged to favor airlines, deceive passengers and cost consumers billions of dollars. At least that's the contention of one Florida frequent traveler named Alan Grayson.

How to Get Upgraded on Your Next Flight

U.S. News Travel | Posted 10.21.2014 | Travel
U.S. News Travel

As you enter the plane and prepare yourself for the next four hours of misery, you'll probably pass some happier passengers sipping on pre-departure beverages and sprawling across their roomy first-class seats.

The Exceptional Traveler: The Mileage Game

Bonnie Kassel | Posted 01.23.2014 | Travel
Bonnie Kassel

Tickets to Europe that were $500 two years ago, are now $1,000. If you look closely at the breakdown, you'll see that the base ticket price is still the same $500; it's the increased taxes, security fees, fuel surcharges, etc. that account for the whopping additional $500!

A Frequent Flier Program... For Pets

Posted 07.01.2013 | Travel

On Monday, Virgin Australia announced that pets would now be included in the airline's Velocity frequent flier program. In a press release, the air...

Strategies For Traveling In Comfort

Michael Clinton | Posted 04.01.2013 | Travel
Michael Clinton

To me, flying still has a bit of romance. I once had breakfast in Paris, flew to London for lunch and a few meetings, and then took the Concorde home and had dinner in New York. Here's how to do it on miles.

The Death Of Travel Industry Loyalty

Paul Brady | Posted 01.25.2013 | Travel
Paul Brady

You need an accountant to manage your miles.

Why Airline Loyalty Programs Aren't

Christopher Elliott | Posted 03.16.2013 | Travel
Christopher Elliott

Its hard to think of any other business that can dilute its product like this and still keep its customers. The only frequent fliers who seem to win at this share the airlines' belief that rules are meant to be bent, if not broken.

When Flying First Class Makes Sense

Edward Schneider | Posted 01.23.2014 | Travel
Edward Schneider

Having flown across the ocean countless times and having aged at least a few years since 1970, when I started doing so, I know that six or seven hours is about all I can take in an economy-class seat. So, when my wife and I started thinking about a far longer trip -- to Japan -- we knew we'd need to find a way to claw our way up to greater comfort.

The Latest Airline Ripoff

George Hobica | Posted 10.29.2012 | Travel
George Hobica

Remember when frequent flyer tickets used to be free? Hah.

Are Thieves Stealing Your Frequent Flier Miles

George Hobica | Posted 10.24.2012 | Travel
George Hobica

Whether you have 25,000 miles or 250,000 or 2.5 million, you need to protect them.

American Airlines To Frequent Fliers: Drop Dead

Mark Steinberg | Posted 09.24.2012 | Travel
Mark Steinberg

On a recent Monday morning I walked into the Office of the Clerk of the Los Angeles Superior Court, plunked down $85, and sued American Airlines. I was mad. Very, very mad. Allow me to explain.

Why You Should Have A Say In Airline Mergers

New York Times | Ron Lieber | Posted 06.27.2012 | Money

Every time a company goes through bankruptcy court or gets involved in merger talks, it's disappointing to see who does not have a seat at the negotia...

Expert Tips On A Home Swap Vacation

Shelley Miller | Posted 06.27.2012 | Travel
Shelley Miller

Suppose I told you that you can afford a vacation. You can even travel abroad. Simply swap your home and enjoy free lodging almost anywhere in the world.

Why Your Frequent Flier Miles May Soon Vanish

Blake Fleetwood | Posted 05.05.2012 | Travel
Blake Fleetwood

While consumers are dutifully stacking miles and points, the airlines may be counting on those "rewards" going bad before customers can cash in.

The Points Guy: All About Transferable Miles

Brian Kelly | Posted 11.30.2011 | Travel
Brian Kelly

My advice is to keep your points in your central accounts so that you can transfer to the airline or hotel program that best fits your needs when you travel.

WATCH: The Points Guy: The Future Of British Airways Points

Brian Kelly | Posted 11.14.2011 | Travel
Brian Kelly

I wanted to briefly respond to the host of questions I've been receiving about British Airways points over the last few weeks.

NPR: How Frequent Fliers Are Exploiting The Government

NPR | DAVID KESTENBAUM and ROBERT BENINCASA | Posted 09.12.2011 | Business

We recently reported on the the government's failed effort to persuade Americans to use dollar coins. But the coins have found at least one group o...

Frequent-Flyer Programs Are Convoluted, Mysterious, and a Maddening Fraud

Blake Fleetwood | Posted 07.04.2011 | Business
Blake Fleetwood

This ingenious loyalty scheme succeeded beyond the airline's wildest dreams. Frequent-flyer programs -- which now enroll nearly 200 million customers -- are the largest, and most brazen, commercial bribery systems ever.