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Good Service

The Customer Service Experience That Absolutely Shocked Me

Ann Brenoff | Posted 02.10.2015 | Fifty
Ann Brenoff

With the precision of a Rockettes' dance number, one by one the windows in my house have all snapped the little doohickey that lets them slide up and down smoothly and keeps them from going off-tilt. If I were a window repairman, I'm sure there would be a real name for the broken part and with that real name, a real expensive price tag and a real expensive labor call.

Wine Service: Five Ways Most Restaurants Could Improve

Brad Haskel | Posted 05.25.2011 | Home
Brad Haskel