When you think of Pinterest, your initial perception might be people planning their future weddings, posting their perfect wardrobes and pinning up their dream homes. But is there a place on this social network for government?
The goals of agencies will inevitably vary based on their size, location, and purpose. However, they all share the same question: How do we measure social media success if we are looking to track quality, as opposed to quantity, of interaction?
The real sea change here is not a federal commitment to cloud computing, telework, or even social media, but rather a realization that the nature of work and government service to its citizens has changed.