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Hardie Plank

How to Be Your Own Consumer Advocate in Pursuit of Products and Services Promised, Speak to the Supervisor, and Still Be Nice

Mary Crescenzo | Posted 03.20.2013 | Business
Mary Crescenzo

Have you ever gotten nowhere over the phone with a manager, consumer relations person, or an automated help-line and just given up? Next time, be nice but determined on your quest for quality on the road to consumer power.