Maybe because the idea of listening is so central to our human existence, so basic, that we don't ever feel we need to work on it. But it's like any other skill. It takes practice, focus and commitment.
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A trustworthy organization, one with meaning and purpose, can conduct business faster, more efficiently and less expensively.
Whether we're constantly on the go or just constantly in meetings, it can feel like we're starving ourselves of something vital.
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