iOS app Android app

Improving Customer Service

When Did The Customer Stop Being Right?

Ann Brenoff | Posted 10.15.2013 | Fifty
Ann Brenoff

We are now living with an entire generation of disinterested store clerks, rude waiters, indifferent cable company operators and medical office staffs who frankly don't give a damn whether you ever cross their employer's doorway again. Does Best Buy really wonder why it's in bankruptcy? (Hint: Shoppers hate you.)