It may seem strange that innovation in health care is coming from the marriage of information technology and a cab company. This speaks to an unconscious bias that health is a doctor's domain. The reality is doctors know little about health and lots about illness. It is not a health care system. It is a sick care system.
How do you implement twenty years' worth of innovative technology in record time? Start with a Mayor that has the innovative vision and drive to upgrade years' worth of obsolete, archaic business systems and processes while simultaneously creating an entrepreneurial ecosystem that spurs community economic development.
What if Dr. Townes, instead of taking that timeout, had sent a text or played Angry Birds? Might we be in the dark about the laser? As research and Townes' example suggest, the unpredictable sparks of our own mental machinations should be something we don't want to miss any more than the majestic sight of a passing whale.
There is no better time than now for chief information officers (CIOs) to champion and lead digital business transformation. Successful adoption of mobility, social networking, cloud computing, and data analytics will require IT organizations to be agile, responsive and forward looking, while sustaining operational excellence.
Here are the top 10 strategic trends in technology from the recent Gartner Symposium ITXPO in Barcelona I attended. I was humbled to have had the chance to attend as perhaps the youngest digital executive in the audience. I was blown away by what's to come as a reflection of the agendas of the world's CIO's.