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Jeff Smisek

Disgraced United CEO Jeff Smisek Is the Reason for Income Inequality

Leo W. Gerard | Posted 09.14.2016 | Business
Leo W. Gerard

Smisek's failed leadership at United Airlines illustrates exactly how this CEO self-dealing scheme works to the advantage of wealthy executives and shareholders while damaging workers, communities, customers and corporations.

United Airlines CEO Out Following Federal Investigation

Associated Press | Jenny Che | Posted 09.11.2015 | Business

United Airlines abruptly replaced its CEO as a federal investigation continued into whether the airline gave preferential treatment to the former chai...

United Airlines' CEO Jeff Smisek: Disloyal to Loyal Workers

Ralph Nader | Posted 04.18.2015 | Business
Ralph Nader

Consider this advice: drop the risky outsourcing; treat your employees as Southwest does; and stop ratcheting up the fees for baggage, changes of reservations, etc. Unless, that is, you believe that customer backlash, investigations by media and lawmakers and lower job gratification are not anywhere on your horizon.

An Open Letter To United's Jeff Smisek

Jonathan Ezer | Posted 11.07.2012 | Travel
Jonathan Ezer

Last month, I passed the 25,000 mile mark and became a Premier Silver member on United Airlines. I expected the typical feelings of pride and self-importance that "status" usually confers, but my feelings were tempered by the many bad experiences on United in recent months.

United's 30,000 Foot View of Its Customers

Carol Roth | Posted 10.09.2011 | Business
Carol Roth

Are you out of touch with your customers? It may seem a simple question, but a lot of companies are. As I sit on my United Airlines flight and I wa...