Jodi R R Smith

Leap Day Allows for More Mannerly Ways

Jodi R. R. Smith | Posted 04.29.2012

Jodi R. R. Smith

This is a Leap Year and therefore we have been granted an entire extra day to add civility back into our busy lives. How will you spend your 16 extra waking hours?

12 New Year's Resolutions Toward a Politer You

Jodi R. R. Smith | Posted 04.02.2012

Jodi R. R. Smith

If you are finding your New Year's resolutions elusive, why not opt for some easily obtainable ones instead? In honor of 2012, here are 12 New Year's resolutions towards a better, and more polite, you.

Dating -- Do's and Don'ts

Jodi R. R. Smith | Posted 11.17.2011

Jodi R. R. Smith

While I do not have the magic formula for finding the love of your life, I do have ten tips to get you started.

Customer Service Made Simple

Jodi R. R. Smith | Posted 05.25.2011

Jodi R. R. Smith

The marketing adage is that a happy customer may tell one or two of their friends. But an unhappy customer tells, on average, 11 others.

Traveling Home for the Holidays

Jodi R. R. Smith | Posted 05.25.2011

Jodi R. R. Smith

While traveling over the past few months, I have had my toothbrush case opened and toothbrush carefully inspected. As if I would use it again after those dirty gloves had touched the bristles!