I don't expect that Travis Kalanick will ever apologize to me for using my Uber location data to promote his brand at a launch event without my permission, but I haven't given up hope in the Uber board's ability to step up and lead.
How does a behind-the-scenes news reporter morph into a public speaker? By stumbling around several times, in my case. That's because Dorie Clark had not yet written Reinventing You. She could have saved me some time.