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Lack of Customer Service

Remember Customer Service? Me Neither

Ann Brenoff | Posted 03.06.2012 | Fifty
Ann Brenoff

Businesses today pacify their bottom line by hiring cheap and inexperienced labor and skimping on staff training. As a result, customer service is a quaint custom of the past and retail stores today don't realize that they are shooting themselves in the foot for short-term profitability.