Customers have always been the compass of how successful businesses operate; business exists to serve the customer - it always has and it always will....
This can feel like the best of seasons -- filled with love, joy, and possibilities -- or the worst, filled with the frustration of buying presents, being bombarded with advertisements for things we do not need or cannot afford, and national news stories of tragedy and grief.
Some employee performance issues stubbornly persist even when the manager has been diligent in addressing them with regular high structure, high substance communication. At that point it is important to take a step back and ask yourself if you are missing something.
Growing up, I'm sure you heard the expression, "If everyone else jumped off a bridge, would you go too?" Time and time again we were told not to be a negative influence on others, and to choose friends who would be a positive influence.
When strength wins in the mind, it wins in the body. Inner strength literally becomes action. What we think becomes what we do, which eventually becomes who we are.
I had an amazing conversation recently with my friend and colleague, Michele Norris about the momentum and hype around Lean In communities within large corporate organizations and the book itself. She get's full credit for the slogan, "Don't Lean In, Lead Out."
Celebrating 50 years in the educational leadership business, the Institute for Educational Leadership (IEL) asked practitioners from around the countr...
On the surface, acceptance -- that is, changing what we can change and being realistic about what we cannot change in our lives -- should be the easiest thing to do. After all, how hard is it to resign yourself to the reality of a situation?
By living with a facade that is difficult to maintain and is stressful to make decisions from daily... we set ourselves up for ultimate failure. A fulfilling, happy, passionate life NOT lived.
You, as corporate leaders, have been given an unprecedented advantage to show growth and results. Interest rates are historically low and corporate cash positions strong. The masses know it, and they are expecting fireworks.
By Mike Barry I have a very simple vision for my career: to change 1,000 companies for the better -- seven simple words that encapsulate a whole ga...
Chris Guillebeau is the most unassuming leader of a revolution you might ever meet. A prolific writer and world traveler, the soft-spoken Guillebeau is the founder of the popular World Domination Summit, a conference held in Portland, Oregon each July.
We waited. Trayvon Martin. Mike Brown. Eric Garner. Nothing.
We tell ourselves stories in order to live. Joan Didion The Power of Our Stories Our stories define us. They affect our well-being, our relationship...
The challenges are real and the job is tough, but being an Executive Director has the potential to be life-defining and unbelievably rewarding.
Often, people in our 20s are told, implicitly, this period in our lives is just a warm-up for adulthood; that it's about gaining experiences.